Knowledgeable and friendly.
Knowledgeable and friendly.
4.6
Excellent
999 reviews
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Review summary
E.ON Next Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
So far so good, excellent communication!
So far so good, switch from BG was easy, the gas took a bit longer to switch over but I think there was a slight issue with connecting to the gas smart meter, but a quick WhatsApp chat later (on a Saturday!) and everything was quickly resolved by Lewis. Impressed with the quick communication. EV tariff from 00:00 to 07:00 is amazing as well, those extra two hours really make a difference!
Great service
Hasan was extremely helpful and efficient
Very helpful
They were very helpful and patient. Nice to speak to someone with a genuinely friendly personality. I would recommend them.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.eonnext.com
All reviews
999 total • Write a review
Showing 141 - 150 of 995 reviews
MA
Great experience switching to E.ON
I've just switched supplier to E.ON, NextDrive tariff. The process was very smooth and communication good.
Date of experience: July 17, 2025
G
Geordie
US
Trapped by the web site
I looked at my Credit Balance and got into a useless position with the website where I had to either request a refund or say I wouldn't want one for 90 days. Pathetic. Tried requesting a refund of zero but was prevented from doing that. I requested a refund of £1 which has been paid but I couldn't easily get out of the trap of either a refund or commit to not wanting one for 90 days. Plenty of room for improvement.
Date of experience: July 17, 2025
AM
No problems and my query by email was…
No problems and my query by email was answered very quickly
Date of experience: July 17, 2025
S
Fantastic customer service…
Fantastic customer service understandable knowledge man that was happy to understand listen and resolve and help couldn't fault him
Date of experience: July 17, 2025
HW
Easy process, but!
Very easy to get a refund but can't understand why I have to now pay more each month when I'm still in credit. Apart from that never had any problems with eon.
Date of experience: July 17, 2025
T
Highly recommend by family
Highly recommend by family
Date of experience: July 17, 2025
GC
DD issue
Fantastic response via WhatsApp - resolved the issue straight away
Date of experience: July 17, 2025
DR
Quick response on wattsapp to my query…
Quick response on wattsapp to my query and helpful advice
Date of experience: July 17, 2025
AA
Found everything very easy
Found everything with E-on Next very easy whether online or telephone, the latest being the refund I was owed which was sorted immediately.
Date of experience: July 17, 2025
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