Review summary

E.ON Next Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

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Knowledgeable and friendly.

Knowledgeable and friendly.

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Tv
So far so good, excellent communication!

So far so good, switch from BG was easy, the gas took a bit longer to switch over but I think there was a slight issue with connecting to the gas smart meter, but a quick WhatsApp chat later (on a Saturday!) and everything was quickly resolved by Lewis. Impressed with the quick communication. EV tariff from 00:00 to 07:00 is amazing as well, those extra two hours really make a difference!

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Great service

Hasan was extremely helpful and efficient

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Very helpful

They were very helpful and patient. Nice to speak to someone with a genuinely friendly personality. I would recommend them.

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All reviews

999 total • Write a review

Showing 161 - 170 of 995 reviews
l

Jppsaid the amount to be refunded

Just said the amount to be refunded, quickly approved and money back in my account a few days later. Simple!

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M

With my experience i think you don’t…

I had some issues with the my EV charger but you have replied me so quickly and taking very seriously to sort this out. I really appreciate your help thank you very much.

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AS

I send the meter readings every Friday…

I send the meter readings every Friday but every so often you bill me mid week, I clearly pay on time so it’s annoying.

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GA

I have had no issues with eon

I have had no issues with eon, managed to change tariff easy happy with the service.

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IP

In my experience Eon is an excellent company

I have been an Eon customer for many years now and never felt the need to change to another electricity or gas provider. At several times I've had other offers and quotes but it has never been any cheaper.

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MA

Micheal was excellent to deal with

Micheal was excellent to deal with 5 ⭐️

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S

Excellent customer service

Excellent customer service

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GW

Well done EON …

I had a problem and it was sorted out by telephone quickly and efficiently by a very nice young lady.

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SB

Good service with clear information and understanding

Good service with clear information and understanding.

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RB

Tariffs

Lady called me & talked me through the different tariffs that were available as I’m vulnerable adult. I was very happy with outcome. She was brilliant

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