Knowledgeable and friendly.
Knowledgeable and friendly.
4.6
Excellent
999 reviews
5-star
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Review summary
E.ON Next Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
So far so good, excellent communication!
So far so good, switch from BG was easy, the gas took a bit longer to switch over but I think there was a slight issue with connecting to the gas smart meter, but a quick WhatsApp chat later (on a Saturday!) and everything was quickly resolved by Lewis. Impressed with the quick communication. EV tariff from 00:00 to 07:00 is amazing as well, those extra two hours really make a difference!
Great service
Hasan was extremely helpful and efficient
Very helpful
They were very helpful and patient. Nice to speak to someone with a genuinely friendly personality. I would recommend them.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.eonnext.com
All reviews
999 total • Write a review
Showing 121 - 130 of 995 reviews
MV
SATISFIED SENIOR!
Eon has great customer service, with prompt answers to a call, no long queues, and pleasant staff. I've been with them for years and rate them entirely satisfactory. They support Woodland Trust with regular donations, which gets top marks from me!
Date of experience: July 18, 2025
RB
As a more elderly person I found the…
As a more elderly person I found the switch to Eon not only easy but genuinely refreshing also offered a smart meter which will enable me to track my energy usage Thank you Eon
Date of experience: July 18, 2025
PA
Changing my Energy Tariff
I was advised my Energy tariff was ending and given several options to go for by Eon. I checked online but could find nothing that could better their prices. So it was very easy just to change on to the Eon tariff. Doing this means very little change to what I am paying now. Given the energy price rises at the moment, I find this quite remarkable.
Date of experience: July 18, 2025
B
The customer service is excellent
The customer service is excellent, and I have found E.on next to be be far better in this area than other providers. It is very easy to get through to a person on the phone, and in my experience they have always been very helpful and my reason for calling resolved. My last call I changed my tariff the person I spoke to took there time to explain the tariffs and all charges which was helpful.
Date of experience: July 18, 2025
L
LWMC
US
I had all the confidence in E.ON…
I had all the confidence E.ON would work tirelessly helping us through our payment crisis. Thanks to the lovely lady (Nisha) we are now heading in the right direction and feel, for the first time, a sense of control. 5 star service and a great employee for E.ON
Date of experience: July 18, 2025
M
Very easy to apply,money in the bank…
Very easy to apply,money in the bank very quickly,exactly as the company said.
Date of experience: July 18, 2025
AG
Great experience!
Hi My communication by phone and email with E.ON was brilliant! The customer services representative (Charlton) who delt with my case was extremely professional, with timely emails, and telephone communications.
Date of experience: July 18, 2025
C
EON have provided a very good service…
EON have provided a very good service for me
Date of experience: July 18, 2025
KK
Easy to change tarrif
Easy to change tarrif. Easy to navigate through the process.
Date of experience: July 18, 2025
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