Review summary

E.ON Next Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

See what reviewers are saying

Tv
So far so good, excellent communication!

So far so good, switch from BG was easy, the gas took a bit longer to switch over but I think there was a slight issue with connecting to the gas smart meter, but a quick WhatsApp chat later (on a Saturday!) and everything was quickly resolved by Lewis. Impressed with the quick communication. EV tariff from 00:00 to 07:00 is amazing as well, those extra two hours really make a difference!

Very helpful

They were very helpful and patient. Nice to speak to someone with a genuinely friendly personality. I would recommend them.

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All reviews

999 total β€’ Write a review

Showing 111 - 120 of 995 reviews
MD
4 out of 5 stars

It was plain and simple

It was plain and simple

Date of experience: July 18, 2025

SJ
5 out of 5 stars

Explanation of the tariffs

Very good the young was excellent in his expansion of all the tariffs

Date of experience: July 18, 2025

C
3 out of 5 stars

Had issues with correct charges on…

Had issues with correct charges on meter this was looked into and found few problems as was on wrong rate thus was corrected then was undine and I correct again this took some months to sort but we got it sorted in the end

Date of experience: July 18, 2025

MM
5 out of 5 stars

Change from supplier to eon was very…

Change from supplier to eon was very fast and efficient. . Was quoted 4 days and that was exactly right. Superb price for my electric vehicles. Saving lots of money.

Date of experience: July 18, 2025

JT
5 out of 5 stars

Work carried by confident engineer

Work carried by confident engineer

Date of experience: July 18, 2025

M
3 out of 5 stars

The customer service staff are lovely…

The customer service staff are lovely and really helpful.

Date of experience: July 18, 2025

MD
5 out of 5 stars

Very pleasant and fast process

Very pleasant and fast process The customer service team have been fantastic, I spoke to two representatives and both were very knowledgeable, friendly and took ownership of making the switch happen as seamlessly as possible. The whole experience has been very good!

Date of experience: July 18, 2025

A
1 out of 5 stars

Not happy

Not happy with the estimated bill for May/June

Date of experience: July 18, 2025

Dl
5 out of 5 stars

Everybody is very helpful

Everybody is very helpful. And explain everything.

Date of experience: July 18, 2025

CS
5 out of 5 stars

The speed at which this was completed.I…

The speed at which this was completed.I was very pleased with the whole process.

Date of experience: July 18, 2025

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