Knowledgeable and friendly.
Knowledgeable and friendly.
4.6
Excellent
999 reviews
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Review summary
E.ON Next Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
So far so good, excellent communication!
So far so good, switch from BG was easy, the gas took a bit longer to switch over but I think there was a slight issue with connecting to the gas smart meter, but a quick WhatsApp chat later (on a Saturday!) and everything was quickly resolved by Lewis. Impressed with the quick communication. EV tariff from 00:00 to 07:00 is amazing as well, those extra two hours really make a difference!
Great service
Hasan was extremely helpful and efficient
Very helpful
They were very helpful and patient. Nice to speak to someone with a genuinely friendly personality. I would recommend them.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.eonnext.com
All reviews
999 total • Write a review
Showing 101 - 110 of 995 reviews
DH
New installation
The new installation was completed on time, I was kept informed of the procedure all along, everyone concerned was helpful, I was very impressed.
Date of experience: July 18, 2025
V
Victoria
US
Great service!
I spoke to Kieran at Eon via their WhatsApp. (Which is such a great alternative to email/phone) He managed to change my tariff to one that was far cheaper than what I was paying before hand. He was friendly, helpful and did such a great job at getting it sorted for me quickly and efficiently.
Date of experience: July 18, 2025
Ap
Andy p
US
So far so good….
To be fair, so far so good. They have come a long way over the last few years and appear to have invested heavily in systems and customer service. I’ve only been in a month, so it’s still early days, but if things keep going the way they are, I’ll be mighty impressed
Date of experience: July 18, 2025
lg
the actual call was fine but I…
the actual call was fine but I shouldn't have to call in the 1st place ,if I want to over pay I should be able to without you lowering it all the time.
Date of experience: July 18, 2025
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