English Tea Store

4.674 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.674 out of 5 stars
Excellent
5 out of 5 stars
860
4 out of 5 stars
54
3 out of 5 stars
27
2 out of 5 stars
18
1 out of 5 stars
41
1,000 reviews in total

Review summary

English Tea Store is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

A Gem of an Online Business

I have been happily ordering difficult to find items from The English Tea Store for quite a few years now, ordering unfa...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great assortment of teas and food

Great assortment of teas and food. I love the scone mixes. Ordering is easy on the site and shipping was quick.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Order fast & easy!

Order correct, prompt delivery and the bread mixes are yummy & super easy!

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent choices

Excellent choices. Shipped quickly.

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0
🔥 High engagement

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12 months ago
3 out of 5 stars

Out of Stock

They were out of the tea I ordered so I canceled the sweet treats. I didn't want to pay shipping on such a small order.

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Donald Kint
Donald Kint
1 reviews
12 months ago
5 out of 5 stars

Great traditional British tea

I have purchased my tea from you for a long time. All the English/Scottish teas have been as good as when I lived in Scotland. The service has always been prompt and accurate. The prices have been fair. I have tried several herbal teas; some were ok, the others I didn’t like. As for Matcha and other Japanese green teas, I would say, “Leave them to another company, you are not up to it. Your matcha was so bad I discarded all after the first cup. Stick to what you do well.”

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Sais
Sais
1 reviews
12 months ago
5 out of 5 stars

Positive experience

Everything I was looking for was available. The items arrived well packaged and on time.

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David Wilson
David Wilson
1 reviews
12 months ago
3 out of 5 stars

I felt my experience with this company…

I felt my experience with this company was ok the product ordered was good I am looking forward to doing business again

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Barry Klein
Barry Klein
1 reviews
12 months ago
3 out of 5 stars

Product did not get out in a timely…

Product did not get out in a timely manner and had to ask for a ship # took If i remember correctly, took an extra two days to get shipped

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Judy
Judy
1 reviews
12 months ago
5 out of 5 stars

Easy to use website with lots of pretty…

Easy to use website with lots of pretty choices.

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MMerz
MMerz
1 reviews
12 months ago
5 out of 5 stars

My third year

This is the third year I've ordered my winter tea. I love the selection and it gets here quickly. I would recommend (and have) to anyone.

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12 months ago
5 out of 5 stars

excellent as always

excellent as always. the order was delivered fast and in great condition

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Sue L
Sue L
1 reviews
12 months ago
5 out of 5 stars

Great website and delivery really good…

Great website and delivery really good too!

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Laurine Cooke
Laurine Cooke
1 reviews
12 months ago
5 out of 5 stars

Loose Leaf Tea

I was able to find exactly what I wanted, and it was shipped in a timely manner.

Helpful?
12 months ago
5 out of 5 stars

Tea fresh and well packaged.

Love your loose teas. Always fresh, aromatic and well packaged!

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patsy sawyer
patsy sawyer
1 reviews
12 months ago
5 out of 5 stars

Great tea

Great tea, I have it almost everyday

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ELLEN MCISAAC
ELLEN MCISAAC
1 reviews
12 months ago
5 out of 5 stars

Great delivery and products

The delivery was on time and packaged very well so the products arrived in good condition. Thank you.

Helpful?
Karen Grimes
Karen Grimes
1 reviews
12 months ago
4 out of 5 stars

Great products

Great products, will try to resolve issues. Still trying to resolve a shipping problem, they are trying.

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customer
customer
1 reviews
12 months ago
5 out of 5 stars

Had good tea recommended to me by a…

Had good tea recommended to me by a Brit in both decaf and caf versions. Prompt delivery.

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imt43jade
imt43jade
1 reviews
12 months ago
5 out of 5 stars

I love all the teas purchased

I love all the teas purchased. The shipping came fast. I highly recommend this company.

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ML
ML
1 reviews
12 months ago
5 out of 5 stars

The packing of my orders have been so…

The packing of my orders have been so much better, great improvement. Thank you.

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customer
customer
1 reviews
12 months ago
5 out of 5 stars

fast service

fast service, good packing

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NANCY  BINDER
NANCY BINDER
1 reviews
12 months ago
5 out of 5 stars

Easy site to order from…and great…

Easy site to order from…and great products to use

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12 months ago
5 out of 5 stars

Large selection

Large selection, Fast shipping and safely packed.

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