English Tea Store

4.674 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.674 out of 5 stars
Excellent
5 out of 5 stars
860
4 out of 5 stars
54
3 out of 5 stars
27
2 out of 5 stars
18
1 out of 5 stars
41
1,000 reviews in total

Review summary

English Tea Store is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

A Gem of an Online Business

I have been happily ordering difficult to find items from The English Tea Store for quite a few years now, ordering unfa...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great assortment of teas and food

Great assortment of teas and food. I love the scone mixes. Ordering is easy on the site and shipping was quick.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Order fast & easy!

Order correct, prompt delivery and the bread mixes are yummy & super easy!

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent choices

Excellent choices. Shipped quickly.

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0
🔥 High engagement

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Robert  Dees
Robert Dees
1 reviews
10 months ago
1 out of 5 stars

My jars arrived broken open

My jars arrived broken open, preserve and glass all over the box and contents. I sent a photo and email to customer service already. Not the first time. R. Dees

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Robert
Robert
1 reviews
10 months ago
5 out of 5 stars

I love everything you do

I love everything you do. I always get fresh wonderful foods with great shipping and handling prices! You guys ROCK!!

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10 months ago
5 out of 5 stars

Love the teas

Love the teas

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DMT
DMT
1 reviews
10 months ago
5 out of 5 stars

Order was received in timely manner and…

Order was received in timely manner and was good quality. Have ordered from this seller many times. Always good.

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10 months ago
5 out of 5 stars

Excellent Products

Excellent Products, Free and Fast Shipping

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Jayne V.
Jayne V.
1 reviews
10 months ago
5 out of 5 stars

I was trying to replicate an eating…

I was trying to replicate an eating experience that my friend had at a high tea establishment. I purchased the ETS lemon poppy seed scone mix with clotted cream, Welsh Lady's lemon curd, and Follain raspberry jam. Hot scones with all the accoutrements, she said it was DELICIOUS.

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10 months ago
5 out of 5 stars

christmas pudding

christmas pudding, vegan, online & delivered to our door! couldn't find it anywhere else unless we made it from scratch. Tasted good too. Will probably reorder next year.

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Steve Proctor
Steve Proctor
1 reviews
10 months ago
5 out of 5 stars

Ifound the Jam i wanted.

Ifound the Jam i wanted.

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ted watson
ted watson
1 reviews
10 months ago
5 out of 5 stars

I ordered pudding cakes and they were delicious

I ordered pudding cakes and they were delivered in 2 days. so satisfied and happy

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10 months ago
5 out of 5 stars

The engraving came in on time and was…

The engraving came in on time and was of excellent quality.

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Alan Dillon
Alan Dillon
1 reviews
10 months ago
5 out of 5 stars

I always buy my Irish teas from this…

I always buy my Irish teas from this site. There prices, shipping and customer service are excellent. I highly recommend them.

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Customer
Customer
1 reviews
10 months ago
4 out of 5 stars

The tea has a nice full flavor with…

The tea has a nice full flavor with undertones of fruit it seems. Hoped it would have more holiday spice, but it's good.

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Sharon  Hamm
Sharon Hamm
1 reviews
10 months ago
1 out of 5 stars

Missing teapots

Ok. I ordered two of your English teapots for our adult daughters as a surprise to be presented on our Puzzle Day. Our puzzle day came and went without the surprise gifts which have been paid for and were to be delivered...and still have not been. There has been no communication. Though not my original plan, there is another event at which they could still be given if there is any way you could get them here soon enough.

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Patrick H.
Patrick H.
1 reviews
10 months ago
5 out of 5 stars

Good service and selection

Good service and selection

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10 months ago
5 out of 5 stars

Quality

Quality! Good service and love the tea!

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Ella Ort
Ella Ort
1 reviews
10 months ago
5 out of 5 stars

Good products and great delivery

Good products and great delivery

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CB
CB
1 reviews
10 months ago
5 out of 5 stars

Ease of ordering

Ease of ordering, prompt delivery, quality product

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Elaine Cheek
Elaine Cheek
1 reviews
10 months ago
5 out of 5 stars

A little problem with getting my order

A little problem with getting my order, but it was Christmas after all, but the product is great delicious

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Guy Holt
Guy Holt
1 reviews
10 months ago
5 out of 5 stars

Always there when I need them

Always there when I need them. Fast and efficient.

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Joyce Kitchen
Joyce Kitchen
1 reviews
10 months ago
5 out of 5 stars

I am very happy with it. My order met all my expectatons.

It came in a timely mannerr.

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