Energie Fitness is a gym membership provider that focuses on delivering high-quality fitness services at affordable prices. The company operates numerous fitness centers across the UK, offering a wide range of modern gym equipment and facilities typically found in premium gyms. Customers can expect a welcoming environment with friendly staff, experienced personal trainers, and a variety of fun and inclusive fitness classes designed to cater to diverse fitness goals.
Energie Fitness targets individuals seeking an accessible fitness experience without compromising on quality. By creating a community-oriented atmosphere, the company aims to make fitness enjoyable and achievable for everyone, regardless of their experience level. With a commitment to affordability and inclusivity, Energie Fitness strives to help members kickstart their fitness journeys and maintain an active lifestyle.
énergie Fitness has a positive customer experience.
Reviewers express a mix of satisfaction and frustration with énergie Fitness. Many customers appreciate the engaging classes and supportive staff, highlighting the welcoming atmosphere created by instructors like Charlotte and Kassidy.
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Positive sentiments also emerge around the gym's facilities and the encouragement provided by dedicated trainers. However, significant complaints arise regarding poor communication, particularly concerning membership issues and the gym's app, which many find frustrating and ineffective. Additionally, some members report declining hygiene standards and loud music during sessions, detracting from their overall experience. While the gym has its strengths, these recurring issues indicate room for improvement. Overall, the sentiment is mixed, with a notable portion of customers expressing dissatisfaction.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.9
56
100%
● Low
3.9 / 5 overall
=
56 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2025.
Last 3 months
3.9
12-month avg
3.9
All-time
3.9
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Oct 25
4.2
42
Nov 25
2.9
14
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 56 most recent reviews.
Top praiseof 40 positive reviews
Helpful support28%
11 mentions
Friendly staff28%
11 mentions
Selection8%
3 mentions
Easy to use5%
2 mentions
“I’ve been at the gym since it started but recently I needed to use the PT staff for some physio”
On “Helpful support” · Nov 10, 2025
Top complaintsof 16 negative reviews
Cancellation38%
6 mentions
Payment issues31%
5 mentions
Charges25%
4 mentions
Pricing13%
2 mentions
“Confusing cancellation policy”
On “Cancellation” · Nov 4, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Gyms & Fitness.
Overall rating and review count for this company and similar companies
I really love this gym! I've been going for nearly 3 years now. The staff are the best, there's always lots of events on. I had joined other gyms in the past but I could never keep myself motivated, but I do here and that's thanks to the team and members and the great classes.
Best decision I made joining the gym . It’s not just a gym you are part of the family . Fran and the team do a great job and there are plenty of gym classes . The PT session are excellent and are tailored to your needs and ability to.
Superb gym! Classes are fantastic, lots of choice and availability. Trainers are motivational and help keep me focussed throughout workout. The gym offers Pilates and yoga classes which are fabulous too. Always lots of social events being planned making it the most friendly gym!
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energie Fitness Warrington is such a friendly, supportive gym
energie Fitness Warrington is such a friendly and inclusive gym. The trainers are all excellent, very supportive and knowledgeable. There is an extensive class timetable and the classes really push you.
I look forward to every visit :-)
Hi, I joined énergie Fitness in Warrington 4 years ago after being a wow member with énergie Fitness in pocker point London, the énergie Fitness gym in Warrington is an excellent gym, the parking is free and easy to park. The gym is very clean and tidy ie the equipment isn’t left out, the toilets and showers are very clean and spacious, the manager and staff are very friendly and welcoming and always at hand for any advice and helpful towards gym members, the staff work tirelessly in the classes circuits,strong,cycle ect, the equipment is regularly maintained, I try to go about 3 to 4 times a week sometimes I can’t manage this due to work commitments but what I like best about the gym is the gym members it’s a really good mix of age groups and everyone seems to get along as a middle aged man myself I feel comfortable going to the énergie Fitness in Warrington, great gym.
I’ve been a member of the gym for several years now, and the range of classes has continued to improve so I can get in a great mix of stretch, cardio and strength training. There’s a lovely community spirit and lots of social activities for anyone who wants to get involved outside of their gym routines. Fran the gym manager is amazing at what she does - keep up the great work! 💚
Great gym. Very welcoming and lovely atmosphere, great manager and team who are so friendly, and knowledgeable and who care about the health and wellbeing of all their members. I have been a member for many years, made lots of friends and kept my fitness consistent thanks to the whole gym vibe. Members can also get involved in many social events out of the gym if they wish to do so. Overall a very feel good quality gym.
I started at the gym 12 months ago after a back injury I had zero confidence as i'd never used a gym before . I Started with a PT Niall to show me how to use the equipment and what exercises were best for me to help with my rehabilitation. I soon got into going on my own as i felt comfortable in doing so ... I then noticed that a member of the team had started up kick boxing classes , I started with Luca 10 months ago , its a great cardio work out, great fun and a lot of laughs . The gym is clean and the staff are lovely.
My son has been having sessions with Luca for a month now twice a week in boxing and has absolutely loved it. His fitness levels are lots better and his skills in boxing are really improving. Luca has been really patient with him.
Thank you.. the gym facilities are fab too. The value for money is fab too. 👌.
Xx
Recently joined the gym and have been having group PTs with Charlotte M. She’s engaging, encouraging but most of all funny which makes working out so much easier. She’s really helped kickstart my fitness journey 😁
Working with my personal trainer Kassidy has honestly been one of the best decisions I’ve made for my physical and mental health. When I first started, I wanted to improve my form, push myself harder, and stay consistent, and he’s helped me achieve exactly that (and more).
He’s incredibly knowledgeable, patient, and always finds the perfect balance between challenging me and keeping me motivated. Every session feels purposeful, and I’ve learned so much about how to train effectively and listen to my body.
I can genuinely say that I feel stronger, more confident, and more connected to my fitness goals than ever before. Having the right guidance makes a huge difference, and I’m grateful for the progress we’ve built together.
Charlotte leech the personal trainer is amazing. I do 1-1 boxing with her and she really knows her stuff. She does a different session with me each week and really pushes me the right way! She really understands her clients and how to get the best out of them. Highly recommended.
Have been a member of the gym for a few years now but only started going consistently over the past few months.
All the staff are super friendly and helpful.
Have done a few social events at the gym, brunch and boot camp with Sydney and a walk round Dovestones with Charlotte. Both really good and a fun way to get to know new people.
Overall 10/10 ⭐️⭐️⭐️
the gym is very welcoming and friendly, always open for questions and andy (staff member) was very helpful and was awesome enough to have chats and have a laugh with.
Energie Fitness is absolutely a good gym to go, members are friendly, so much equipments that helps your goals and even has a sauna which I love using after my workout definitely would recommend it
I love the classes and the instructors specifically Evie. She conducted the class for today and it was amazing. I burned fats and definitely my legs were shaking because of multiple squats🫣. Love all the instructors in this gym. Also, thank you to our instructor in kickboxing (Luca) and hatton boxing (Niall) , both are amazing and I love attending their classes☺️
Joined but was really nervous as i havent used a gym in a long time.
The staff showed me round and sat me down to ask what i wanted to do. They set up an exercise plan for me and then took me through the exercises so I could get used to the machines.
Loving it so far!
So apparently energie "acknowledge your disappointment regarding the past management and your feedback is valuable ".
I'm sorry but that just isn't good enough and is quite insulting frankly. "Disappointment", having Ravi as manager. Having Ravi as manager was emotional torture longed out for a year and a half.
This gym does not value feedback one bit, if they really did they would have got rid of Ravi ages ago with the countless calls to get rid of him. Put simply, they knew everything about Ravi and his past. They tried to keep him as long as possible and only because the pressure was getting too much they got rid of him.
They would have kept him forever if they really could. So basically the gym doesn't value feedback, doesn't value members - just money.
Please don't try to be fake, people can see past it
Energie Fitness is a gym membership provider that focuses on delivering high-quality fitness services at affordable prices. The company operates numerous fitness centers across the UK, offering a wide range of modern gym equipment and facilities typically found in premium gyms. Customers can expect a welcoming environment with friendly staff, experienced personal trainers, and a variety of fun and inclusive fitness classes designed to cater to diverse fitness goals.
Energie Fitness targets individuals seeking an accessible fitness experience without compromising on quality. By creating a community-oriented atmosphere, the company aims to make fitness enjoyable and achievable for everyone, regardless of their experience level. With a commitment to affordability and inclusivity, Energie Fitness strives to help members kickstart their fitness journeys and maintain an active lifestyle.