Endurance is a company that specializes in providing extended car warranty services designed to cover the costs of auto repairs once the manufacturer's warranty has expired. Their vehicle protection plans aim to help consumers manage unexpected repair expenses by offering coverage for key components such as the engine, transmission, and electrical systems. Targeted primarily at vehicle owners seeking financial peace of mind regarding their automotive maintenance costs, Endurance offers a range of coverage options that include comprehensive plans similar to original manufacturer warranties. Customers can obtain a free quote through the company’s website, allowing them to assess their options with no obligation. With a focus on customer service, Endurance is dedicated to providing transparent and accessible warranty solutions to help protect vehicles of various makes and models.
Endurance receives mixed feedback from consumers, reflecting both positive experiences and significant frustrations. Many reviewers appreciate the knowledgeable staff and prompt customer service, noting that the enrollment process is straightforward and informative.
However, a substantial number of customers express dissatisfaction with the company's claims handling, citing numerous instances of denied claims and a lack of transparency. Complaints frequently highlight feelings of being misled, with some labeling the company a "scam" and urging others to avoid purchasing warranties. While some individuals report a satisfactory experience with their coverage, the overall sentiment is marred by the negative experiences shared by many.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.3 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 3.5 | 8 |
| Sep 25 | 3.3 | 52 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“I got great information about how Endurance works and how yall value your customer they explain it well”
“Terrible company”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 3.3 out of 5 (fair) | 100 out of 100 | 3.3 out of 5 (fair) | — | 60 |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 60 |
Bottom line: Endurance is #5 of 5 on overall rating in this group. On service, JustCover Travel Insurance scores higher (4.9 vs 3.3).
60 reviews of Endurance. Filter by what matters to you.
Iwas satisfied with agent he was very knowledgable and made me feel comfortable about choosing Endurance. After trading some of the negative reviews it made me question my choice but I will and make my own decision if I have a claim
Respectful courteous kindness and listened and affordable
The Representative, explained everything to me and was very customer oriented.
The representative was very helpful and friendly, and very knowledgeable about the contract.
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Polarized pattern: few middle ratings. 60% of recent reviews are 4–5★ and 40% are 1–2★.
My initial call to Endurance was very pleasing. They gave me all the information about my warranty that I would need to make my decision as to what company I would choose for the extended warranty on my vehicle. They were polite and respectful. They listened to my need instead of just trying to sell me a plan.
Very efficient no complaints
Customer service folks are honest and very helpful. They took time to explain each issue.
I checked things out before I joined you guys and I choose you because you work with me it was easy and simple no problem so far with my I just hope I don't have to jump through hoops and call after call when I need you guys I'm hoping I never need your help but you never know keep up the good work 💯
Endurance is a company that specializes in providing extended car warranty services designed to cover the costs of auto repairs once the manufacturer's warranty has expired. Their vehicle protection plans aim to help consumers manage unexpected repair expenses by offering coverage for key components such as the engine, transmission, and electrical systems. Targeted primarily at vehicle owners seeking financial peace of mind regarding their automotive maintenance costs, Endurance offers a range of coverage options that include comprehensive plans similar to original manufacturer warranties. Customers can obtain a free quote through the company’s website, allowing them to assess their options with no obligation. With a focus on customer service, Endurance is dedicated to providing transparent and accessible warranty solutions to help protect vehicles of various makes and models.
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