Endurance is a company that specializes in providing extended car warranty services designed to cover the costs of auto repairs once the manufacturer's warranty has expired. Their vehicle protection plans aim to help consumers manage unexpected repair expenses by offering coverage for key components such as the engine, transmission, and electrical systems. Targeted primarily at vehicle owners seeking financial peace of mind regarding their automotive maintenance costs, Endurance offers a range of coverage options that include comprehensive plans similar to original manufacturer warranties. Customers can obtain a free quote through the company’s website, allowing them to assess their options with no obligation. With a focus on customer service, Endurance is dedicated to providing transparent and accessible warranty solutions to help protect vehicles of various makes and models.
Endurance receives mixed feedback from consumers, reflecting both positive experiences and significant frustrations. Many reviewers appreciate the knowledgeable staff and prompt customer service, noting that the enrollment process is straightforward and informative.
However, a substantial number of customers express dissatisfaction with the company's claims handling, citing numerous instances of denied claims and a lack of transparency. Complaints frequently highlight feelings of being misled, with some labeling the company a "scam" and urging others to avoid purchasing warranties. While some individuals report a satisfactory experience with their coverage, the overall sentiment is marred by the negative experiences shared by many.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.3 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 3.5 | 8 |
| Sep 25 | 3.3 | 52 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“I got great information about how Endurance works and how yall value your customer they explain it well”
“Terrible company”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 3.3 out of 5 (fair) | 100 out of 100 | 3.3 out of 5 (fair) | — | 60 |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 60 |
Bottom line: Endurance is #5 of 5 on overall rating in this group. On service, JustCover Travel Insurance scores higher (4.9 vs 3.3).
60 reviews of Endurance. Filter by what matters to you.
Terrible customer service! I called for a quote, of course they tried to upsell to the highest plan possible. When I asked for a quote on a lesser plan, they became very rude (actually upset). They then pressured for my credit card, when I said I just needed the quote for now, I was told I was being blocked from their system. Guess you can’t just get a quote from this company!
Endurance is not to be trusted they are a scamming warranty company They do not take care of their claims as agreed they have cheated me twice on two different claims and have lied to me many times so I canceled them when canceling they tried to get me to change my mind. Also, when you cancel, they tell you first that they’re going to figure out how much they owe you. Then when you call back to check, they tell you it will be six weeks and they won’t know how much your refund check will be until then. so they’re making money off your money While they leave you hanging out to dry.These people are nuts. I highly recommend stay away from them. They will cheat you out of everything anytime they can. I also noticed they’ve been sued many times and they still have a class action suit coming their way.endurance is a total disgrace to the industry.
horrible company. My truck went to the dealer for a repair. The repair was well within the contract guidelines and Endurance said they were only paying a small portion of the bill. When I called the claims department the rep began to speak over me, yell at me and even curse at me. He also said that I needed get my truck out of the dealer and bring it to another shop for them to cover more of the repair. Complete violation of my contract. I am supposed to be able to bring my truck anywhere I want. Scammers
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Polarized pattern: few middle ratings. 60% of recent reviews are 4–5★ and 40% are 1–2★.
I just used my endurance warranty for the first time......what a joke and waste of money. If I could rate a zero I would. First let me say if you have a high end vehicle they will pay less then 50 percent of the repair cost. I'll explain 1, They will not pay for OEM parts. So Audi/BMW/Mercedes/Lexus if you go to a repair that uses OEM parts Endurance paid40percent of the parts cost. The kicker to this is when the cheap parts they want you to use fail, they wont replace them. 2. They pay some average rate that once again is 50 percent of a dealer rate 3. If you have multiple parts in a system that break and one part caused the others to break they will only pay for one part. Which is total BS If you use dealerships and have a high end vehicle this warranty is useless. Very DISSAPOINTED
Endurance is a company that specializes in providing extended car warranty services designed to cover the costs of auto repairs once the manufacturer's warranty has expired. Their vehicle protection plans aim to help consumers manage unexpected repair expenses by offering coverage for key components such as the engine, transmission, and electrical systems. Targeted primarily at vehicle owners seeking financial peace of mind regarding their automotive maintenance costs, Endurance offers a range of coverage options that include comprehensive plans similar to original manufacturer warranties. Customers can obtain a free quote through the company’s website, allowing them to assess their options with no obligation. With a focus on customer service, Endurance is dedicated to providing transparent and accessible warranty solutions to help protect vehicles of various makes and models.
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