Review summary

Enact Conveyancing receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Made sure everything was sorted in the…

Made sure everything was sorted in the background. Emailed with updates and took care of everything without too much input from me.

N
Overall good service

Overall good service

S
Remortgage

Used Enact to remortgage. Pretty smooth process, kept informed throughout. Got a response via the messaging option when needed and got through on the phone every time I called. Would use Enact again.

M
They were tremendously helpful…

They were tremendously helpful throughout

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All reviews

1,000 total • Write a review

Showing 721 - 730 of 996 reviews
D
5 out of 5 stars

Enact did well for my remortgage

Enact was a free solicitor option offered by Barclays for my remortgage. It worked very well and everything was smooth. The team promptly answered all my questions I had. The completion was a no brainer.

Date of experience: November 7, 2024

R
5 out of 5 stars

Very happy with the service I received…

Very happy with the service I received from Enact. This is the second time I have used their remortgaging services. Both times they have completed the process on my requested date. I would not hesitate to recommend them to friends and family.

Date of experience: November 6, 2024

R
4 out of 5 stars

All went smoothly

All went smoothly, thanks!

Date of experience: November 6, 2024

AR
5 out of 5 stars

The online platform allowed us to track…

The online platform allowed us to track the progress of our remortgage in a clear and transparent way. Everything seemed to go smoothly and to plan.

Date of experience: November 5, 2024

l
5 out of 5 stars

Great company

Great company , very efficient and easy to deal with ,would 100% recommend ⭐️⭐️⭐️⭐️⭐️

Date of experience: November 5, 2024

MS
5 out of 5 stars

Enact made my whole remortgage…

Enact made my whole remortgage experience so easy, they were always on hand if I had any issues I needed answering. Always very quick to respond to any messages I left via their messaging service. I had absolutely no issues with the team whatsoever, I would certainly recommend them for your conveyance requirements.

Date of experience: November 4, 2024

TS
5 out of 5 stars

Excellent service from Enact

Excellent service from Enact, everything completed in a timely manner and staff are very friendly and supportive. Thank you so much.

Date of experience: November 4, 2024

DA
5 out of 5 stars

Great service

Great service

Date of experience: November 3, 2024

C
1 out of 5 stars

Avoid!!

I took the free legal service option with a Nationwide mortgage product, worst thing I’ve ever done as Enact were the company they used for this. We had 6 weeks to get everything through before our fixed rate ended and we went onto the variable rate which was an extra £500 per month on top of our current payment. Enact flagged up that we had a restriction at the land registry, which was part of a declaration of trust between my partner and I. 8 weeks later we still hadn’t completed and despite taking legal advice elsewhere and producing the necessary certificate to cover the restriction Enact wouldn’t accept it nor say why! Avoid at all costs and take the cash back option & instruct your own solicitor to avoid having to deal with a company like this. We pulled out of the remortgage in the end as there was no way to get past them. Sadly we’re £500 a month and the extra legal fees worse off. Luckily found a decent company to do the remortgage for us now with another lender.

Date of experience: November 2, 2024

mM
5 out of 5 stars

The process was simple to understand

The process was simple to understand The communication was excellent when I needed to know something and you did hsve to wait a long time to get someone on the phone. Instructions were clear to help.me know what to do next

Date of experience: November 2, 2024

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