Review summary

Emsleys Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

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Based on reviews, created with AI

See what reviewers are saying

SB
Excellent service

Excellent service, initially I was thinking about letting the house but decided to sell so I had dealings with both sales and lettings departments. Very supportive staff who personally kept me well informed at every stage, plus an easy to use online portal. Special thanks to Helen (Lettings) and Carol (Sales). Emsleys in Sherburn in Elmet are a first class agency.

ST
Great service

Lisa was very helpful and responded to everything quickly.

Great experience throughout the process

Making the choice to sell the house with Elmsleys it was a great experience from start to end. The valuation was spot on and managed to agree a sale in just 6 days being on the market. Victoria who did the valuation and initiated the sale was great and very professional. but the ladies who handled the case in the Rothwell office were amazing! Maria Hamill was friendly, understanding and extremely helpful dealing with our queries while the case was with the solicitors. Her contact was fantastic making sure that all the queries were answered and we understand the process. I would highly recommend Emsleys and especially the Rothwell office. Thank you for your help

F
5 🌟 service

Emsleys have dealt with the sale of our property recently. Hannah & Natalie (at Crossgates branch) have been amazing and so helpful, they've gone above & beyond. Thank you for making the stressful times a little easier. Fran & Mark (Skelton Road)

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All reviews

51 total β€’ Write a review

Showing 21 - 30 of 47 reviews
AK
5 out of 5 stars

Very professional

Very professional, responsive, informative and friendly.

Date of experience: December 11, 2024

H
5 out of 5 stars

They were really helpful great…

They were really helpful great communication keeping us informed throughout

Date of experience: December 2, 2024

pB
4 out of 5 stars

Yes the meeting with Emma was very helpful very…

Yes the meeting with Emma was very interesting she explained everything I needed to know and some i thought was very interesting she explained the process that they would do things we found her easy to get on with and was very impressed. A plesent experience.

Date of experience: November 28, 2024

MG
5 out of 5 stars

Fantastic service …

Very friendly and helpful team very supportive throughout very smooth transaction

Date of experience: November 27, 2024

HC
5 out of 5 stars

Really helpful throughout the the whole…

Really helpful throughout the the whole process from viewing the property until the handover of the keys.All went smoothly. It was a team effort on be-half of Emsleys .

Date of experience: November 24, 2024

MW
5 out of 5 stars

Helpful and friendly staff

Helpful and friendly staff, kept me fully informed throughout first class service

Date of experience: November 19, 2024

MN
5 out of 5 stars

TONY

excellent help from the staff at emsleys when buying my house especially from Maria , helped me with e-mails etc and contacting the other solicitors when required , thankyou for making it as simple as possible for me.

Date of experience: November 18, 2024

SH
5 out of 5 stars

Excellent communication and service throughout

The communication was excellent, any time we went into the office we were always greeted with a smile from Hannah. We were given the information we needed and required to the best of their ability. They made what can be a stressful time seem effortless and smooth. A fantastic and knowledgeable service that was friendly, helpful and efficient. Thankyou Emsleys

Date of experience: November 4, 2024

E
5 out of 5 stars

The house sale was always going to be…

The house sale was always going to be difficult because the house was very individual. However , they were always positive. Communication was good in both the selling and buying

Date of experience: October 30, 2024

MM
5 out of 5 stars

House sale

Great service, team was always in hand to discuss any questions

Date of experience: October 28, 2024

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