Element Vape

4.028 out of 5 stars
4.0
Great1,000 reviews

TrustScore

4.0
4.028 out of 5 stars
Great
5 out of 5 stars
634
4 out of 5 stars
101
3 out of 5 stars
78
2 out of 5 stars
33
1 out of 5 stars
154
1,000 reviews in total

Review summary

Element Vape receives consistently positive reviews. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Always good.

Love the consistency.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I am very happy!

I am very happy! Ordering from your site was quick n easy and it ALWAYS HAS BEEN!! Lately the smoke shops near me don't ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Awesome Company!

Fast shipment and exactly what I ordered. No issues at all with this company. Appreciate everything. Thank you.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

You guys are awesome my mom found her…

You guys are awesome my mom found her juice she likes

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0
🔥 High engagement

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7 months ago
5 out of 5 stars

This is my first order and you had the…

This is my first order and you had the Pod Juice I've been looking for ever since I visited your site. The shops I visited in two states don't carry it. Not real keen on the cost of adult signing, but I understand it and it appears it's on every online vape store. I hope shipping is quick and reliable so I can give you all my business in the future. Thank you!

Helpful?
7 months ago
4 out of 5 stars

I've ordered from element several times…

I've ordered from element several times and always get my pkg quickly. The amount of different brands and flavors make it easy to choose from. Also they have great prices compared to local vape shops!

Helpful?
james crail
james crail
1 reviews
7 months ago
5 out of 5 stars

Best mods for the lowest cost!

I love how easy this site is to navigate

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Nick Despoy
Nick Despoy
1 reviews
7 months ago
2 out of 5 stars

Element Vape does not ship e-cig liquid…

Element Vape does not ship e-cig liquid to Maryland, even though there is no ban on shipping liquid in Maryland.

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Mark Beasley
Mark Beasley
1 reviews
7 months ago
5 out of 5 stars

Ease of use app

Ease of use app

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Dan Mercer
Dan Mercer
1 reviews
7 months ago
4 out of 5 stars

Improve checkout

The website is fine, with the exception of checkout. It was so confusing. I eventually got it sorted out, but if you're going to have it setup that way, maybe put some better directions. If there are better directions, make them easier to find, like right there on the page. Other than that everything was fine. So far. I've only just placed the order, so I'm still waiting, hopefully shipping doesn't take the full 18 days or whatever.

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7 months ago
5 out of 5 stars

Awesome selection

Selection is great, easy process from start to finish, thank you.

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G. Shuck
G. Shuck
1 reviews
7 months ago
4 out of 5 stars

Great service

Element Vape did great offering tons of options and supplying multiple niches of vape styles. It's very difficult to find rebuildable supplies anymore so I've had to start ordering online instead of local as I'd prefer. I wish more items were in stock, but that's realistically not a problem. However, the one gripe I do have is their website. It can be a pain to navigate at times.

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Jane
Jane
1 reviews
7 months ago
5 out of 5 stars

The website was easy to use and…

The website was easy to use and accurate. You have the product I have been looking for all over Iowa. Thank you.

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Ryan Hoy
Ryan Hoy
1 reviews
7 months ago
5 out of 5 stars

I was blown away at the selection and…

I was blown away at the selection and even more surprised at the prices.

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D-Man
D-Man
1 reviews
7 months ago
5 out of 5 stars

Easy selection and checkout

Easy selection and checkout experience. Will await delivery of product to make final review

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Lainie
Lainie
1 reviews
7 months ago
5 out of 5 stars

Easy to place my order

Easy to place my order! Great customer service! Prompt delivery!! Great job!!!

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7 months ago
3 out of 5 stars

so ordered from element again because I…

so ordered from element again because I like their thca products but this time getting concerned last time I made the order it sent me a tracking on usps that usps was delivering it this happend on monday it is now tuesday and it is still idle like I said in my last reveiws was and very concerned that I pay alot of money and I have to worry about it getting to me hopefully it gets in usps hands before tommorow

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7 months ago
1 out of 5 stars

Fraudulent, Unethical Business Practices

The quality of customer service has diminished. I paid a shipping cost that guaranteed I would receive the items within 5 days. This did not happen. They say on their site that shipping concerns--in my case never having received the order--is out of their hands and is the responsibility of the shipping company with whom they contract. Um? It is your responsibility, as you chose to contract with the company. What a cop out. My credit card company is stepping in to resolve this. I will NEVER again buy from a company that has NO CUSTOMER SERVICE PHONE NUMBER. Horrible

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7 months ago
1 out of 5 stars

They sent me an old model

They sent me an old model, the ad was deliberately confusing like you are getting new puff co pro for a discount but it's bull, they send you super old new stock of the old pro, the battery doesn't hold a charge, too old.

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7 months ago
5 out of 5 stars

Element Vape has a extensive collection…

Element Vape has a extensive collection and varieties. Prices seem good compared to local shops. Ordering process was easy. Shipping was fast and the vape I ordered arrived 3 days after ordering without any defects or issues.

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8 months ago
1 out of 5 stars

Ordered over a week ago

Ordered over a week ago. Website my order was shipped. When I track (daily) no updates available-all I get is “waiting for ETA”. Spent a lot to get lots of products but now very concerned I lost my money and shipment is who knows where. I assumed I’d get it within a week at most, now I’m back to spending lots of money while I wait for my shipment from Who knows what company.

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John Osborne
John Osborne
1 reviews
8 months ago
1 out of 5 stars

Element vape is NOT mighty+

Requested a return authorization on a defective device, but was denied. Only had unit for a few days and still within 30 day window for refund/exchange. This company simply doesn’t stand behind their policies. Don’t trust them. You will get burnt.

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Ron Danielson
Ron Danielson
1 reviews
8 months ago
1 out of 5 stars

I ordered 85.00 dollars worth of vapes

I ordered 85.00 dollars worth of vapes. On March 08. Have not received. Tracking source explained it was either lost in transit or stolen. I sent them tracking imformation, and emails 15 times. No response.

Helpful?
jack
jack
1 reviews
8 months ago
5 out of 5 stars

"I've been ordering monthly from this…

"I've been ordering monthly from this vape company, and they've been a solid choice. While their shipping speed is decent enough to get by, their fair and reasonable pricing keeps me coming back. Overall, they're a dependable option for my needs.

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