Element Vape

4.028 out of 5 stars
4.0
Great1,000 reviews

TrustScore

4.0
4.028 out of 5 stars
Great
5 out of 5 stars
634
4 out of 5 stars
101
3 out of 5 stars
78
2 out of 5 stars
33
1 out of 5 stars
154
1,000 reviews in total

Review summary

Element Vape receives consistently positive reviews. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Always good.

Love the consistency.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I am very happy!

I am very happy! Ordering from your site was quick n easy and it ALWAYS HAS BEEN!! Lately the smoke shops near me don't ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Awesome Company!

Fast shipment and exactly what I ordered. No issues at all with this company. Appreciate everything. Thank you.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

You guys are awesome my mom found her…

You guys are awesome my mom found her juice she likes

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0
🔥 High engagement

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Bill
Bill
1 reviews
7 months ago
5 out of 5 stars

Vape Deals

Always have what I need in stock Fast shipping great prices

Helpful?
7 months ago
5 out of 5 stars

On time and exactly what I ordered!

On time and exactly what I ordered!

Helpful?
7 months ago
5 out of 5 stars

had what i was looking for

had what i was looking for - shipped fast ordered 2 mods black and blue - check ordered 2 tanks black and blue - got blue and red - half a check

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John Chuckran
John Chuckran
1 reviews
7 months ago
5 out of 5 stars

Great deal and fast shipping

Great deal and fast shipping

Helpful?
Nicholas
Nicholas
1 reviews
7 months ago
5 out of 5 stars

Perfect Experience with Great Followup Customer Service

Everything was great and arrived quickly. There was an issue where unfortunately I was sent the wrong size drip tip, however I still gave five stars because customer service immediately rectified the situation and sent the correct one. The process to fix that was quick and easy! The juice I purchased I could not find anywhere here locally and even when I could Element is six dollars a bottle cheaper than the local shops. That more than pays for the shipping when I get multiple bottles. Thanks again! I'll be back!

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Mark Mazzeo
Mark Mazzeo
1 reviews
7 months ago
5 out of 5 stars

Better pricing than Lookah direct

Very well priced! Even Lookah's direct site charges more for replacement coils and overcharge shipping. Thank you :)

Helpful?
7 months ago
5 out of 5 stars

Geek Coils

Element Vape had the Geek coils I was looking for and at a great price. The processing and shipping was fast.

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Julia
Julia
1 reviews
7 months ago
5 out of 5 stars

Easy to navigate and easy to place an…

Easy to navigate and easy to place an order. Clear and concise.

Helpful?
Demarcus Shaw
Demarcus Shaw
1 reviews
7 months ago
1 out of 5 stars

I ordered it Sunday and it’s about to…

I ordered it Sunday and it’s about to be Wednesday and it still hasn’t been shipped but took my money though

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Anonymous
Anonymous
1 reviews
7 months ago
3 out of 5 stars

My experience was great

My experience was great, I received my order with no problems, my only gripe is with the website itself, when browsing and selecting various sort and filter it helps you find what you are looking for but once you click on a product to see more information and details if you decide to go back to the previous page it undoes all the filters and any sorting that you hade entered so you have to basically start your search all over again and that gets real annoying real fast.

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Adam Watt
Adam Watt
1 reviews
7 months ago
5 out of 5 stars

Great shop with plenty of options to…

Great shop with plenty of options to fit all your vaping needs decent shipping times, I would highly recommend this shop.I ordered surge liquid THCa diamonds disposable vapes and I got them.

Helpful?
7 months ago
1 out of 5 stars

received wrong items

received wrong items. return policy holds your money hostage, further penalizing the customer who received the wrong products. replacements/refunds wont be issued until the customer spends extra money for a proper return box as to not damage the mistakenly sent items (element vape will ship all of their products in bubble envelopes but insist that you choose more robust shipping options when returning items. makes sense.) furthermore, this policy isnt made clear until AFTER you have chosen a refund resolution, at this point in time I am trying to change my refund resolution but customer service stopped replying after i explicitly requested a refund. How nice. I dont understand how this company's mistake has to compound and hurt the customer. How difficult does it have to be: "sorry we sent the wrong product, we will begin your new order ASAP" its paid for. and now you wont give it to me because....you sent me the wrong stuff? how is this not theft? especially when I literally feel stolen from. i paid for something and didnt receive it, and im being penalized for it.

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Sarah C
Sarah C
1 reviews
7 months ago
5 out of 5 stars

Always have what I’m looking for

Always have what I’m looking for, and always delivered on time, it’s the small things. Thank you 😊

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Johnn Corey
Johnn Corey
1 reviews
7 months ago
3 out of 5 stars

Didn't let them take the flavors from us!

I didn't like the fact that you won't ship flavored e juice to California. That law is stupid and it sucks. If parents don't want their kids to vape then they should try actually parenting their kids. Every smoke shop I go into sells flavored e juice. And you denied me tobacco flavors. Anyways, I would prefer buying juice from you because Of like your prices better than the smoke shops. Other than that, I've been buying here for at least 5 years. You should not worry about that stupid law in CA. Nobody honors it here.

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Jarryd Ott
Jarryd Ott
1 reviews
7 months ago
5 out of 5 stars

Easy selection of products

Easy selection of products. Very fast checkout.

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LACEY TABB
LACEY TABB
1 reviews
7 months ago
5 out of 5 stars

Fast and quick!!

Great service! Fast!!

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Debra Barbour
Debra Barbour
1 reviews
7 months ago
5 out of 5 stars

This was my first time ordering and did…

This was my first time ordering and did it in a breeze easy ordering. Will let you know after I receive my package. Thanks so much still waiting for it to be shipped

Helpful?
7 months ago
5 out of 5 stars

I ordered on line I live in a are it's…

I ordered on line I live in a are it's hard to get shipping without them from recognizing my address you guys had no problem it went smooth and easy I'd recommend this company all the way round thanks

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7 months ago
4 out of 5 stars

Little high on prices and 7$ signature…

Little high on prices and 7$ signature charge not good but we'll try it this time.

Helpful?

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