EF Educational Tours is a leading provider of student travel programs, specializing in educational tours designed to inspire and engage young learners. The company offers a variety of curated itineraries that focus on experiential learning, allowing students to explore new cultures and environments while participating in hands-on activities. With a commitment to safety and value, EF Educational Tours aims to make travel accessible to all students, enriching their educational experience beyond the classroom.
Targeting educators, parents, and students, EF Educational Tours collaborates with subject matter experts to create immersive travel experiences that align with educational goals. Their offerings include popular tours, STEM-focused itineraries, and new travel options that cater to diverse interests and learning objectives. Through their network of experienced professionals, the company ensures that each journey is not only safe but also transformative, unlocking new potentials for students as they discover the world.
EF Educational Tours has a positive customer experience.
EF Educational Tours receives high praise for its well-organized trips and exceptional tour guides, with many reviewers highlighting the enriching experiences their children had during various tours. Customers frequently commend the professionalism and knowledge of the guides, noting their ability to engage both students and adults effectively.
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However, some negative feedback emerges regarding specific trips, particularly concerning issues with accommodations and unexpected delays, such as a child spending 24 hours in an airport due to flight issues. Additionally, there are complaints about unclear charges and refund processes, particularly related to cruise experiences. Overall, while many people celebrate the quality of the tours and the support provided, concerns about logistics and customer service persist.
1,060 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.4
1,060
100%
● Medium
4.4 / 5 overall
=
1,060 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.4
12-month avg
4.4
All-time
4.4
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 25
4.4
271
Jul 25
4.4
729
Aug 25
4.3
60
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 424 positive reviews
Helpful support11%
46 mentions
Customer service7%
30 mentions
Easy to use7%
30 mentions
Fast & efficient4%
16 mentions
“Our tour guide made all the difference”
On “Helpful support” · Aug 29, 2025
Top complaintsof 39 negative reviews
Pricing31%
12 mentions
Payment issues26%
10 mentions
Refund15%
6 mentions
Cancellation10%
4 mentions
“Greece trip -buyer beware”
On “Pricing” · Aug 31, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
Overall rating and review count for this company and similar companies
Our tour guide was so caring, patient and knowledgeable. Her name was lengthy so she asked us just to call her Choco. She was a terrific tour guide. She made all our site seeing and all activities that we did run so smoothly. Absolutely loved our trip to Japan.
My son really enjoyed seeing all of the amazing destinations on this tour. He also enjoyed the balance of having educational guided tours with enough time to explore with friends. He thought the meals in the hotels were good, but two hotels lacked AC and sleeping was difficult some of the nights. Overall, he had a great experience.
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They organized a tour and it went well enough, but my child complained of extensive waiting (2-3 hours) for a bus when they could have been exploring. I've had other friend do guided tours with other companies, and they got to see a bunch more each day. Little disappointed.
The tour guides were funny and engaging. The variety of locations provided a memorable experience and a plethora of different experiences. There was a great combination of free time and guided tours.
This was my child’s second tour with EF. It is a life changing experience that builds cultural appreciation and independence. Their tour guide, Rob, continues to be an exceptional stand out. Thank you, EF, for the opportunity to explore Europe. We hope to travel with you again!
We had an amazing time on our EF tour. Fabiana, our tour guide was a joy, thoughtful, knowledgeable and full of fun. The local tour guides were also great.
Our tour guide Rhyan was so engaging and helpful and amazing at his job! He made us want to come back and experience the culture again with how he described everything. He truly made this trip special.
My experience with Gil, and can't forget Robert, was wonderful. From the basics of hotels and translations, to the bumpy roads and hikes, these two were by our side to guide and assist, even slipping in stories during the transportation. I truly have made memories that have changed my life. Thank you to these two for being so kind!
My child stayed safe and happy and enjoyed the tour incredibly. Said Japan is a beautiful country. Thanks for constant updates, reminders, planning, and experience provided for him and the rest of his group.
Being able to travel throughout Europe with kids my age making memories that will last a lifetime. Our tour director made everything so much better and she was so nice.
My daughter and I had a great trip. The only thing I would change is to give more time in between flights if possible. We barely made a couple of the connecting flights. Best part was everything was taken care of- transportation, hotel, activities, etc. Highly recommend taking the trip.
Learning different cultures ,experiencing new foods and customs ,this experience was life changing for my Son,he is looking forward to moving to one of the Countries he visited to further his studies.
The trip was organized well and our guide, Damiano, was amazing. We felt safe the entire trip and saw some amazing sites. The only reason I did not give five stars was because we did have an out of the way dinner that wasted a lot of our time that could have been spent doing something else.
My son had an amazing time!
I went on an EF Tour myself in 1998 and it was one of the best trips I have taken. This year my son got to do the same. He had an absolute blast and I would totally recommend this tour group for those wanting an amazing experience for their kids.
The tour was extremely well planned out. Our tour guide Roy was a wealth of knowledge and our driver Tony maneuvered that bus like a pro. The hotels immersed us into the culture. The tours were full of information as well as fun. I would highly recommend EF tours. This was an outstanding experience.
- Early preparation and easy to follow steps leading up to trip
- Super experienced guide who connected very well with the kids and communicated instructions, timelines, expectations, tips, etc
EF Educational Tours is a leading provider of student travel programs, specializing in educational tours designed to inspire and engage young learners. The company offers a variety of curated itineraries that focus on experiential learning, allowing students to explore new cultures and environments while participating in hands-on activities. With a commitment to safety and value, EF Educational Tours aims to make travel accessible to all students, enriching their educational experience beyond the classroom.
Targeting educators, parents, and students, EF Educational Tours collaborates with subject matter experts to create immersive travel experiences that align with educational goals. Their offerings include popular tours, STEM-focused itineraries, and new travel options that cater to diverse interests and learning objectives. Through their network of experienced professionals, the company ensures that each journey is not only safe but also transformative, unlocking new potentials for students as they discover the world.