Great tour guides and well organized
Great tour guides and well organized

EF Educational Tours is a leading provider of student travel programs, specializing in educational tours designed to inspire and engage young learners. The company offers a variety of curated itineraries that focus on experiential learning, allowing students to explore new cultures and environments while participating in hands-on activities. With a commitment to safety and value, EF Educational Tours aims to make travel accessible to all students, enriching their educational experience beyond the classroom. Targeting educators, parents, and students, EF Educational Tours collaborates with subject matter experts to create immersive travel experiences that align with educational goals. Their offerings include popular tours, STEM-focused itineraries, and new travel options that cater to diverse interests and learning objectives. Through their network of experienced professionals, the company ensures that each journey is not only safe but also transformative, unlocking new potentials for students as they discover the world.
EF Educational Tours receives high praise for its well-organized trips and exceptional tour guides, with many reviewers highlighting the enriching experiences their children had during various tours. Customers frequently commend the professionalism and knowledge of the guides, noting their ability to engage both students and adults effectively.
However, some negative feedback emerges regarding specific trips, particularly concerning issues with accommodations and unexpected delays, such as a child spending 24 hours in an airport due to flight issues. Additionally, there are complaints about unclear charges and refund processes, particularly related to cruise experiences. Overall, while many people celebrate the quality of the tours and the support provided, concerns about logistics and customer service persist.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 1,060 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 4.4 | 271 |
| Jul 25 | 4.4 | 729 |
| Aug 25 | 4.3 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Our tour guide made all the difference”
“Greece trip -buyer beware”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 3.1 out of 5 (fair) | 3.5 out of 5 (good) | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.4 out of 5 (fair) | — | −1% | 1,014 |
Bottom line: EF Educational Tours is #5 of 5 on overall rating in this group. On delivery, Audley Travel scores higher (5.0 vs 3.5).
500 reviews of EF Educational Tours. Filter by what matters to you.
Great tour guides and well organized
These were the best hotels we've stayed in since being with EF. The quality of the hotels was great but moreover they centrally located in Vienna and Munich. We were pleased with the food at all locations. I did this trip last year and the trip to the top of Mt. Pilatus was an optional tour, but this year is part of the. It was the highlight of the tour for us; gondola ride up, the peak and then the boat ride back to Luzern.
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Fun itinerary, beautiful scenery and friendly Tour Director!
As a whole, the trip experience was fantastic from start to finish. My TC set up a marvelous trip with a superior TD, bus driver, hotels, tour guides and meals. My only problem with EF is how they handled a parent with only 5 days to go before my chaperone number was set. I believe the EF personel should call the GL first and ask if he or she is aware of the issue before the traveler is removed. That 5 days may have cost the traveler a little money, but it cost me, and through me, my chaperones, over a thousand dollars. Do you want to keep those who make your company thrive? Make the GL's happy. I was very upset about how that was handled. My chaperones were unknowingly charged for the excursions and then, instead of a refund, their money was transferred to pay for my "lost traveler" cost to my extra chaperone. That was not cool. Though they were happy to have helped me bear the cost, it shouldn't have been a cost in the first place.
My daughter Asl Hatim she was one of your travelers and was very happy with the punctuality and excellent service. Thank you,
Absolutely an awesome experience. The one way you can make it even better is to cut down on the walking. There were rides from where the bus let us off to the sites we visited and we seemed to be the only ones walking to the sites. It was extremely too hot to walk that much. Some travelers were near the passout point and ill. It made it hard to enjoy things. It would make things so much better if there were rides from bus drop off to the sites we were visiting. Otherwise it was fantastic and educational!!!!
My daughter had a great experience She felt safe and trip was very organized
Wonderful tour guides
The tour guide, CLAUDIO, was amazing! The sites were beautiful! Felt safe while touring.
This was my kids 3rd trip with y'all and as expected the transportation, lodging, and tour guide service was top notch.
While we truly enjoyed the travel experience with EF Tours and are grateful for the opportunity to explore new places, we were deeply disappointed by the behavior of our chaperones, the Dirkswagers. It became clear that they were more focused on enjoying a free vacation than fulfilling their responsibilities to the students. There were multiple instances of negligence, including when my daughter was stopped, searched, and patted down by TSA at the airport with no chaperone present to support her—a moment when adult supervision was absolutely necessary. On several occasions, the Dirkswagers showed up to room checks visibly intoxicated, and one night on the cruise, they were too impaired to communicate a clear curfew. Despite their failure to give instructions, they still performed room checks and disciplined students, creating confusion and unfair consequences due to their own lack of communication. This pattern of behavior—marked by poor judgment, impatience, and frequent intoxication—made students feel unsupported and often unsafe. We hope EF Tours takes these concerns seriously and ensures future chaperones meet the standards of professionalism and responsibility that parents and students rightfully expect.
My son had a great experience.
Roy was very personable and made the trip very fun while also being educational.
This was a gift for my daughter who was turning sixteen. What a blessing and wonderful opportunity and experience.. The group attended every thing on the agenda full of information and fun. The students had an opportunity to travel attend plays and museums meet new people learn about one another. Sending up for the TILL card was a plus.
My daughter absolutely loved this experience. I went with her as a chaperone and it was the adventure of a lifetime for both of us! Would love to do it again!!!! Our tour guide Dan was the absolute best! Highly recommend!!!!
My Review for EF Tours: ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ The entire experience was truly uplifting from start to finish. Our tour guide, Carlos, was incredibly personable and caring throughout the tour, always going the extra mile to inform us and make our entire group feel secure. Carlos' sense of humor was a definite highlight that lifted everyone's spirits. We were inspired by the songs Carlos played on the long bus rides, as well as some of the fun games and adventures he created for our group. The bus driver, Sergio, was the epitome of kindness, professionalism, and expertise, making him the greatest bus driver of all time. Sergio's warm greetings and offers of help were a testament to his exceptional character. The bus was always immaculate and comfortable, a true reflection of Sergio's dedication. When I sprained my ankle, Carlos and Sergio went above and beyond to ensure my well-being, bringing me food, ice, and even an ACE bandage to wrap my foot. Their selfless actions were a shining example of the power of kindness and compassion.
Simon our Tour Guide made this experience top notch. We were very grateful for his knowledge and interest.
EF Educational Tours is a leading provider of student travel programs, specializing in educational tours designed to inspire and engage young learners. The company offers a variety of curated itineraries that focus on experiential learning, allowing students to explore new cultures and environments while participating in hands-on activities. With a commitment to safety and value, EF Educational Tours aims to make travel accessible to all students, enriching their educational experience beyond the classroom. Targeting educators, parents, and students, EF Educational Tours collaborates with subject matter experts to create immersive travel experiences that align with educational goals. Their offerings include popular tours, STEM-focused itineraries, and new travel options that cater to diverse interests and learning objectives. Through their network of experienced professionals, the company ensures that each journey is not only safe but also transformative, unlocking new potentials for students as they discover the world.
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