Laura was fantastic
Laura was fantastic. She was very helpful, friendly and knowledgeable.
DLG LEGAL SERVICES LIMITED
Reviews 455•
4.0
Business Services4.0
Great
455 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
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4.0
Great
455 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
DLG LEGAL SERVICES LIMITED receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
The man I spoke to was so nice and…
The man I spoke to was so nice and explained things really well what I was unsure about, he was very professional and so nice and polite.
Customer Feedback
Lisa was really helpful throughout the duration of my claim, she always reassured me whenever I was worried and continued to have my best interest at heart. Really appreciate all the help and couldn’t thank her enough!!
I have had a really good experience
I have had a really good experience with DLG Legal Services. Always prompt with their communication and well informed. Dealt with a few people within the team and they have all been great. Recently Graham Dent dealt with the case and he was also very good and professional.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.dlglegalservices.comAll reviews
455 total • Write a review
Showing 391 - 400 of 451 reviews
S
Sergio
US
Compensation not paid
I was forced to use this solicitor by Churchill insurance, but my experience was an absolute nightmare. My case was initially allocated to someone who gave me incorrect legal advice. It was then passed to another person who produced completely different advice. After months of complaints, they admitted they provided inconsistent legal advice and offered me a compensation. It was the 17/01/24 and the compensation was never paid. After weeks of chasing, I was feed up and threatened them to recover the compensation via Small Claims Court. At that point, someone eventually phoned me and we agreed that if I didn't receive the cheque by the following day, they will block it and issue a BACS on that day or on Monday. I wrote to them on the 02/02/24 informing the cheque did not arrive; however, the cheque arrived soon after and, when I phoned back, someone told me they will check what happened and call me back. They called me back after 1 hour and stated I could go ahead and cash the cheque; however, on the 05/02/24, they emailed me stating the cheque was stopped and they will issue a BACS at some point. I am really annoyed as I have already handed the cheque to my bank and I will have to explain why I was trying to cash a blocked cheque, and the compensation has not been paid. On top of that, they are also unable to tell me when this will be paid. I have an open case with the SRA and Legal Ombudsman and I have obviously informed them that DLG failed to pay the compensation. I am now left with no other options than recovering my money via Small Claims Court. It feels like a never ending nightmare with a negligent solicitor that should not be allowed to operate.
Date of experience: February 5, 2024
vb
Excellent service over the phone.I feel…
Excellent service over the phone.I feel at ease and knows her job well.
Date of experience: February 2, 2024
MW
Lisa Turner provided me with a great…
Lisa Turner provided me with a great experience. She was professional and explained everything in detail.
Date of experience: February 1, 2024
BW
5* Service, Maryam Great Solicitor :)
Solicitor assigned to my case was Maryam- what can I say? she was informative, kept me up to date with what was happening at all times ( my case has been ongoing for awhile) and she also went above and beyond to get me the best possible outcome for my case. Highly recommend :)
Date of experience: January 30, 2024
me
Saira Tufail - Anwar
The solicitor assigned to me, Saira Tufail - Anwar was efficient, reliable and kept me up to date at all times. She was patient and thorough and I would recommend her to anyone who asked. My experience was a positive one.
Date of experience: January 30, 2024
BC
Outstanding support received by DLG Legal Services, namely Emran Ali
Emran Ali was assigned to work on my case despite it taking three years due to third party being difficult. Emran kept me fully informed during the process, he worked diligently, effective in his communication. Never tiring even working past normal work g hours to make sure every detail had been noted and accounted. His efforts and outstanding working ethic resulted in me winning my case.
Date of experience: January 26, 2024
LD
Leps Dc
US
My experience with Maryam…
"My experience with Maryam Farhan-Quddusi at DLG was nothing short of outstanding. Amidst the complexities of my insurance claim, Maryam's professionalism and prompt communication stood out. She navigated the process with remarkable efficiency, turning a potentially stressful situation into a seamless experience. I greatly appreciate her expertise and highly recommend Maryam to anyone seeking a dedicated and effective lawyer
Date of experience: January 26, 2024
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