Review summary

DLG LEGAL SERVICES LIMITED receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Laura was fantastic

Laura was fantastic. She was very helpful, friendly and knowledgeable.

The man I spoke to was so nice and…

The man I spoke to was so nice and explained things really well what I was unsure about, he was very professional and so nice and polite.

Customer Feedback

Lisa was really helpful throughout the duration of my claim, she always reassured me whenever I was worried and continued to have my best interest at heart. Really appreciate all the help and couldn’t thank her enough!!

I have had a really good experience

I have had a really good experience with DLG Legal Services. Always prompt with their communication and well informed. Dealt with a few people within the team and they have all been great. Recently Graham Dent dealt with the case and he was also very good and professional.

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All reviews

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Showing 451 - 451 of 451 reviews
DZ
3 out of 5 stars

This is the Legal Services of Direct…

This is DLG LEGAL SERVICES LIMITED the Legal Services of Direct Line Group. They come bundled into Direct Line Car Insurance and Direct Line Home insurance. My experience is with the car insurance and after an accident. Overall there are problems in the legislation. DLG are ok and got something after 3.5 years...

Date of experience: May 19, 2020

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