Super Service
Super Service, schnell erreichbar. Anliegen wird super schnell bearbeitet.

CrowdTrust is a review platform designed to help consumers evaluate businesses in the finance and insurance sector, similar to Trustpilot. The platform enables users to share their experiences and insights about various financial institutions, including banks and insurance companies. By fostering transparency, CrowdTrust aims to empower consumers to make informed decisions based on the feedback of others. The company primarily targets individuals seeking reliable information on financial services, such as banking products, loans, and investment opportunities. With a focus on building trust within the financial industry, CrowdTrust provides a space for customers to express their opinions and help others navigate their financial choices. Through authentic reviews, users can assess the quality of services offered by various providers, ensuring they find options that best meet their needs.
Reviewers express a mix of satisfaction and frustration with DKB | Deutsche Kreditbank AG. Many customers appreciate the bank's efficient service, highlighting the quick processing of requests and the user-friendly app, which is particularly beneficial for managing accounts and transactions.
Positive experiences are noted for the bank's accessibility and reliability, especially for travel-related banking. However, a significant number of consumers report issues with delayed transactions and a lack of responsive customer service, with some stating that their inquiries take weeks to resolve. Complaints about the rejection of credit applications, even for existing customers, further contribute to dissatisfaction. Overall, while there are commendable aspects of DKB's service, the recurring issues with speed and support lead to a mixed sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.1 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 2.7 | 19 |
| Sep 25 | 3.3 | 41 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Super Service, schnell erreichbar”
“Freitag überwiesen, Montag Abend noch kein Geld da”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Website & app | Service | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.1 out of 5 (fair) | 100 out of 100 | 2.3 out of 5 (poor) | 2.4 out of 5 (poor) | — | 60 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.0 out of 5 (fair) | 3.3 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 |
Bottom line: DKB | Deutsche Kreditbank AG is #5 of 5 on overall rating in this group. On service, JustCover Travel Insurance scores higher (4.9 vs 2.4).
60 reviews of DKB | Deutsche Kreditbank AG. Filter by what matters to you.
Super Service, schnell erreichbar. Anliegen wird super schnell bearbeitet.
Ich nutze die DKB für mich und meine Kinder, welche ein Jugendkonto u 18 benutzen. Die DKB- App ist gut strukturiert und schnell nutzbar. Insbesondere der schnelle Kontoservice ist für mich sehr praktisch und gut um gesetzt. Ich würde die Bank Freunden und Verwandten zu 100% weiter empfehlen.
Seit Jahren guter Service.Kundendienst immer erreichbar und mit schnellen Infos. Wir, Ehefrau und ich, haben Girokontos und Depots bei der DKB.Sehr zufrieden.
Quick answers to the questions people ask most.
Yes, DKB | Deutsche Kreditbank AG is a legitimate financial institution. It has received numerous reviews, with an average rating reflecting both positive experiences, such as efficient service, and some negative feedback regarding delays and customer service.
No, DKB | Deutsche Kreditbank AG is not a scam. Verified reviews indicate a mix of customer satisfaction and concerns, particularly around service delays, but overall feedback shows that customers have had positive interactions.
DKB offers a range of financial services including current accounts, savings accounts, and loan products. Many customers appreciate the ease of application and management of banking services.
DKB primarily facilitates transactions through bank transfers, debit cards, and online payments. Customers have noted that the banking app is user-friendly for managing these transactions.
Customer support at DKB is reported to be accessible, with many users highlighting quick response times. However, some reviews mention that wait times for certain services can exceed three weeks.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 50% of recent reviews are 4–5★ and 42% are 1–2★.
Ganz einfach zu bedienen, ohne viel Bürokratie und mit niedrigen Zinsen!
Alles 😊 keine Probleme alles super einfach
Sehr gute Erreichbarkeit bei Fragen oder Probleme. Karte überall einsetzbar und nutzbar.
Nach Prüfung der eingereichten Unterlagen schnelle Abwicklung und Genehmigung des Ratenkredits im Onlineverfahren.
Mit DKB sehr zufrieden. Vorgaben werden bei Umstellung vorgegeben. Brauch sie nur bestätigen. Immer wieder alles bestens. Vielen Dank.
Ich fühle mich im Gegensatz zu vielen anderen Banken fair behandelt. Die Kosten sind fair.
Durchweg positive Erfahrungen von meiner Seite und ich bin sind 13 Jahren Kunde.
Man sucht sich Einfach ein Geldautomaten mit Gratis Bargeld Auszahlungen im Kroatien. Fertig!!!!!!!! Nach 10 Jahren Auslandsbesuche wurden Mir seitens der guten DKB Bank noch Niemals auch Nur 1 Cent Extragebühren für die Bargeldauszahlung im Ausland berechnet.
Abwicklung sehr schnell, Bearbeitung bei geforderten Unterlagen ebenso schnell, Entscheidung innerhalb paar Tage. Wenn jemand schnell einen Kredit haben möchte, was schnell gehen muss , dollte zur DKB
Bisher sind unsre Erfahrungen mit der DKB einfach nur gut. Selbst wenn man im Ausland ist erreicht man den DKB Kundenservice jederzeit, rund um die Uhr. Eine deutsche Person, beantwortet einem in Ruhe jede Frage. So ein Kundenservice ist heutzutage leider nicht mehr selbstverständlich. Oftmals werden solche Telefonate mittlerweile ja von Menschen geführt, die die Sprache nicht so gut beherrschen und/oder die man schlecht versteht. Daher sind wir äußerst zufrieden mit dem Kundenservice der DKB und können es nur weiterempfehlen!
Seit die DDR der BRD beigetreten ist wurde DKB auch in Deutschland 🇩🇪 angeboten. Ich habe sofort ein Konto dort eröffnet und bis heute ist das MEINE Bank und die Bank meiner Frau. Ich kenne viele Banken, keine hat diese Vorteile. Die Akzept, wie wenige Banken, auch die USA und deutsche Staatsbürger. Ansonsten niemals einen ungelösten Problem gehabt.
CrowdTrust is a review platform designed to help consumers evaluate businesses in the finance and insurance sector, similar to Trustpilot. The platform enables users to share their experiences and insights about various financial institutions, including banks and insurance companies. By fostering transparency, CrowdTrust aims to empower consumers to make informed decisions based on the feedback of others. The company primarily targets individuals seeking reliable information on financial services, such as banking products, loans, and investment opportunities. With a focus on building trust within the financial industry, CrowdTrust provides a space for customers to express their opinions and help others navigate their financial choices. Through authentic reviews, users can assess the quality of services offered by various providers, ensuring they find options that best meet their needs.
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