CrowdTrust is a review platform designed to help consumers evaluate businesses in the finance and insurance sector, similar to Trustpilot. The platform enables users to share their experiences and insights about various financial institutions, including banks and insurance companies. By fostering transparency, CrowdTrust aims to empower consumers to make informed decisions based on the feedback of others. The company primarily targets individuals seeking reliable information on financial services, such as banking products, loans, and investment opportunities. With a focus on building trust within the financial industry, CrowdTrust provides a space for customers to express their opinions and help others navigate their financial choices. Through authentic reviews, users can assess the quality of services offered by various providers, ensuring they find options that best meet their needs.
Reviewers express a mix of satisfaction and frustration with DKB | Deutsche Kreditbank AG. Many customers appreciate the bank's efficient service, highlighting the quick processing of requests and the user-friendly app, which is particularly beneficial for managing accounts and transactions.
Positive experiences are noted for the bank's accessibility and reliability, especially for travel-related banking. However, a significant number of consumers report issues with delayed transactions and a lack of responsive customer service, with some stating that their inquiries take weeks to resolve. Complaints about the rejection of credit applications, even for existing customers, further contribute to dissatisfaction. Overall, while there are commendable aspects of DKB's service, the recurring issues with speed and support lead to a mixed sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.1 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 2.7 | 19 |
| Sep 25 | 3.3 | 41 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Super Service, schnell erreichbar”
“Freitag überwiesen, Montag Abend noch kein Geld da”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Website & app | Service | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.1 out of 5 (fair) | 100 out of 100 | 2.3 out of 5 (poor) | 2.4 out of 5 (poor) | — | 60 |
| 4.2 out of 5 (good) | 100 out of 100 | 3.0 out of 5 (fair) | 3.3 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 |
Bottom line: DKB | Deutsche Kreditbank AG is #5 of 5 on overall rating in this group. On service, JustCover Travel Insurance scores higher (4.9 vs 2.4).
60 reviews of DKB | Deutsche Kreditbank AG. Filter by what matters to you.
hatte mir ein DKB Konto als Reisekonto eingerichtet und das hat wirklich super geklappt. Habe überall in Skandinavien ohne zusätzliche Gebühr zahlen können. Zwei Sterne Abzug gibt es, weil ich die Karte nicht als Zahlungsmittel bei Øresundpay einsetzen konnte und weil ich sie auch nicht mit Wero verknüpfen kann. wollte eigentlich ganz zur DKB wechseln, aber so wird es ein Reisekonto bleiben.
Es koscht nix, deshalb drei Sterne. Aber die Auszahlung einer Kaution an den Mieter ist absolut misslungen. Dafür Null Sterne. Vor einem Jahr war das noch gut. Was hat die zu dem Müll bewogen? Wo soll man die Buchung eingeben? Was soll man manuell wohin übertragen? Und ich glaube nicht, dass ich der einzige bin, der dabei sinnlos seine Zeit verplempert.
Doppelbuchung bei der Bezahlung in Italien..2 Anrufe im Urlaub..ärgerlich, aber, die DKB hat schnell reagiert...Betrag schon gutgeschrieben. Kundendienst war sehr gut erreichbar
Quick answers to the questions people ask most.
Yes, DKB | Deutsche Kreditbank AG is a legitimate financial institution. It has received numerous reviews, with an average rating reflecting both positive experiences, such as efficient service, and some negative feedback regarding delays and customer service.
No, DKB | Deutsche Kreditbank AG is not a scam. Verified reviews indicate a mix of customer satisfaction and concerns, particularly around service delays, but overall feedback shows that customers have had positive interactions.
DKB offers a range of financial services including current accounts, savings accounts, and loan products. Many customers appreciate the ease of application and management of banking services.
DKB primarily facilitates transactions through bank transfers, debit cards, and online payments. Customers have noted that the banking app is user-friendly for managing these transactions.
Customer support at DKB is reported to be accessible, with many users highlighting quick response times. However, some reviews mention that wait times for certain services can exceed three weeks.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 50% of recent reviews are 4–5★ and 42% are 1–2★.
Bin seit 6 Jahren Kundin der DKB und habe noch ein Girokonto bei einer Filialbank. Die DKB war damals interessant, weil sie die Visakarte kostenlos angeboten hat. Das ist schon lange vorbei. Die Debitkarte der DKB wird nicht überall akzeptiert. Die anfangs häufigen Änderungen im Onlinebanking fand ich störend. Die Buchungen sind nicht immer nachvollziehbar. So waren gestern zwei Lastschriften verbucht, die heute verschwunden sind. Eine Kontaktaufnahme zur DKB ist schwierig bis unmöglich. Die App finde ich benutzerfreundlich, ich hatte hier auch noch keine nennenswerten Ausfälle. Die Dispozinsen sind im Vergleich zu anderen Banken niedrig, sogar niedriger als die Zinsen bei einem Ratenkredit der Txxxobank. Fazit: Als Zweitkonto ist ein Girokonto bei der DKB ok. Mein monatlicher Geldeingang geht weiterhin auf das Konto der Filialbank. Dort habe ich auch eine feste Ansprechpartnerin bei Fragen.
Prinzipielle seit langem zufriedener Kunde. In der Zwischenzeit wurde der Service im weiter reduziert und nun ist scheinbar die IT dran. In letzter Zeit immer häufiger auftretende Störungen des online-Bankings. Es gibt keine Filialen und dann ist man aufgeschmissen! Möglicherweise Zeit, um über einen Wechsel nachzudenken.
CrowdTrust is a review platform designed to help consumers evaluate businesses in the finance and insurance sector, similar to Trustpilot. The platform enables users to share their experiences and insights about various financial institutions, including banks and insurance companies. By fostering transparency, CrowdTrust aims to empower consumers to make informed decisions based on the feedback of others. The company primarily targets individuals seeking reliable information on financial services, such as banking products, loans, and investment opportunities. With a focus on building trust within the financial industry, CrowdTrust provides a space for customers to express their opinions and help others navigate their financial choices. Through authentic reviews, users can assess the quality of services offered by various providers, ensuring they find options that best meet their needs.
This profile hasn't been claimed by the business owner.
