Dakin Custom Audio is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
I would recommend Miles at DCA to anyone. He was incredibly helpful every step of the way when choosing my in-ears. The demo experience was excellent, he travelled to Bristol and guided me through many options with his expertise and passion. Top service all round and he really cares!
I had a great experience with Miles at Custom Audio Earplugs. Miles was incredibly helpful throughout the process, ensuring I got exactly what I needed. Highly recommend!
Amazing service from Miles! He was super helpful from the very beginning in listening to my needs and talking me through the different models of monitors available. Allowed me to listen to each model and make my own choice whilst offering advice on what each model offers! Super easy ordering process and awesome service to keep me up to date with my order! 100% would recommend DCA for any in-ear monitoring and hearing protection!
A great customer experience with DCA from the personalised demonstrations, right through to delivery of my IEMs and I'm confident this level of service and support will continue throughout my use of the product. Miles took the time to understand my specific circumstances that were more than just live performance and advised in a way that made me feel very confident in my decision. I will not hesitate in recommending DCA to every musician and engineer that I know! I'm a customer for life, 100%.
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www.dakincustomaudio.com92 total • Write a review
US
Really great, personal service. Miles absolutely made sure I made the right decision for my needs. I’m really glad I had a chance to chat through options. I simply cannot recommend highly enough - absolutely stellar. The 3D imaging process is great.
Date of experience: May 28, 2023
you get a great personal service from Dakin Audio, as they have thorough knowledge of the products they sell. You really can't get a better service!
Date of experience: May 24, 2023
After having countless operations and ear issues i always hated the traditional method of ear moulds. I 100% recommend DCA and there 3D scanning wizardry to anyone who suffers from sensitive ears or just wants a more all round comfortable experience. I was scanned in around 10 mins and after receiving my ACS PRO 17s compared to my previous (traditionally moulded) pair I noticed a far more comfortable and better sealed finish with the 3D Scanned set.
Date of experience: May 24, 2023
Great, very friendly and patient service from Miles. The IEM's I chose are brilliant and fit perfectly - better than previous ones that I have had where the plasticine type of impressions were taken. They've made a huge difference to my on stage sound when compared to my Shure Se 535 headphones. A real game changer!
Date of experience: May 15, 2023
Great service ! Great product ! I highly recommend DCA audio.
Date of experience: May 13, 2023
US
Miles provided an absolutely phenomenal service, travelling to my home to fit me for my custom 64 audio A6t’s. He was very patient while I tried a few different IEM options, and let me come to my own conclusions. Super knowledgeable, passionate and personable. Would recommend 100% and will be using DCA again for my next set.
Date of experience: April 5, 2023
What a fantastic experience! Miles came to my house to do our 3D scans for our headphones and couldn't do enoigh for us. He was extreemly helpful and had lots of knowledge to share with us. The headphones came in time for our holiday and they sound absolutely amazing! Thank you Miles!
Date of experience: April 3, 2023
Recently bought a pair of 64Audio Custom IEMs through DCA. Despite additional hurdles of working overseas and timing consultations, ear impressions and the delivery of the IEMs too fit around me, Miles was always focused on making the experience simple and hassle free. These are my first Custom IEMs but fit like a glove on first use and this is testament to the digital ear scanning technology that the Miles has adopted and perfected. Would recommend Miles and the DCA team to anybody looking for Custom IEMs or custom hearing protection.
Date of experience: April 3, 2023
Great to deal with, very helpful. Bought 2 sets of IEM’s from Miles and both have been perfect.
Date of experience: February 20, 2023
Great experience from start to finish. Miles introduced me to all the various brands he deals with, their specialities and what customs can achieve in comparison to universal IEMs. Having finally decided on the 64Audio A12t I was able to get a very competitive qoute from him in comparison to going direct to the manufacturer. Additionally, being able to get 3d impressions included free as part of my purchase has meant impressions can be sent electronically, direct to 64 audio, streamlining the process. Also its good to know that if I were to purchase customs in the immediate future I can use the 3d impressions already on file without having to worry about releasing expanding foam in my ears. Having now received the 64 audio IEMs all I can say is the fit is perfect, no fatigue, lightweight and best of all the best in class sound quality.
Date of experience: February 14, 2023