Country Wine & Spirits

4.540247678018575 out of 5 stars
4.5
Excellent646 reviews

TrustScore

4.5
4.540247678018575 out of 5 stars
Excellent
5 out of 5 stars
520
4 out of 5 stars
53
3 out of 5 stars
18
2 out of 5 stars
12
1 out of 5 stars
43
646 reviews in total

Review summary

Country Wine & Spirits is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Sent the wrong thing in the mail

Sent the wrong thing in the mail. Offered to refund the price difference, instead of sending me the right thing. Now the...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

It took over 2 weeks to get my order

It took over 2 weeks to get my order. I was told one lie after another . Excuses all the time. I strongly suggest findin...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

I wish I could give ZERO stars

I wish I could give ZERO stars. Emailed them to say I haven't received my order. They did NOT help. They directed me to ...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Still waiting for order and/or a…

Still waiting for order and/or a response to my inquiry for tracking. Will be filing fraud on cc Monday morning and rep...Read more

0
0
🔥 High engagement

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over 5 years ago
5 out of 5 stars

Gift delivery on time and no fuss!

Gift delivery on time and no fuss!

Helpful?
over 5 years ago
5 out of 5 stars

Easy transaction and great product

Easy transaction and great product. Arrived in a timely manner and was packaged perfectly! Thank you!

Helpful?
over 5 years ago
5 out of 5 stars

Overview of product and service

Good selection, enjoy free shipping with excellent service. Nice job..

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customer
customer
1 reviews
over 5 years ago
5 out of 5 stars

Great

Great , Fast Service !

Helpful?
over 5 years ago
1 out of 5 stars

No product was delivered.

No product was delivered.

Helpful?
Jean
Jean
1 reviews
over 5 years ago
5 out of 5 stars

We are so happy to have found CWI

We are so happy to have found CWI. We joined the vault and enjoy the surprise gifts. Everything is delivered in a timely manner and not ONE broken bottle. The prices are great. Thank you, Jean

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Nicole
Nicole
1 reviews
over 5 years ago
5 out of 5 stars

Excellent pricing

Excellent pricing, $40 cheaper then any store I found in my area. Was well packaged and absolutely delicious. I will definitely buy from this company again.

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Syd
Syd
1 reviews
over 5 years ago
5 out of 5 stars

Awesome service.

Fast, great selection, courteous staff. And bottles came fully protected in thick styrofoam sleeves ensuring the product got to me all the way across the US safely. Highly recommend!

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K Harrington
K Harrington
1 reviews
over 5 years ago
5 out of 5 stars

Good Job

CWS had what i wanted in stock, processed my order quickly, and shipped it the next day. Everything was right and packaged great. Will order again.

Helpful?
Russell
Russell
1 reviews
over 5 years ago
5 out of 5 stars

I wound up having a self inflicted…

I wound up having a self inflicted billing problem my last go round. It was handled promptly and efficiently. Superior product is not the only thing this company excels at. R. Proctor Jasper, Texas

Helpful?
Queen Banks
Queen Banks
1 reviews
over 5 years ago
5 out of 5 stars

Fast easy

Fast easy. Great packaging.

Helpful?
Chris Walton
Chris Walton
1 reviews
over 5 years ago
5 out of 5 stars

Absolutely love this online store

Absolutely love this online store. Very good selection of whiskeys at competitive prices. Unfortunately I've had issues with FedEx on both my orders so far, but the customer service at Country Wine & Spirits promptly helped out.

Helpful?
over 5 years ago
5 out of 5 stars

First time user but definitely not the last time!

Very good customer service not to mention honest! I triple ordered in error while ordering online and they caught it prior to shipping, called me to verify and corrected everything not to mention shipping the original order as promised. What I really liked about their site was the information on each item. I was ordering a gift shipment for liquor I generally do not consume and had limited knowledge. The website made it easy and when all said and done, the shipment arrived at it's destination ahead of schedule and our friends totally enjoyed the liquors selected. Well done, CHEERS!

Helpful?
Johnny Guy
Johnny Guy
1 reviews
over 5 years ago
5 out of 5 stars

Nice package

Nice package, will order again. Have Blessed Day!!!!!

Helpful?
John M.
John M.
1 reviews
over 5 years ago
5 out of 5 stars

First Purchase and Impressed

This was my first purchase with CWS. I ordered my Buffalo Trace and the transaction was simple. My order was delivered on time and very impressed with package. I will be making more purchases from CWS going forward. -John M.

Helpful?
Gerald Bjork
Gerald Bjork
1 reviews
over 5 years ago
5 out of 5 stars

Great customer service

Great customer service

Helpful?
dOntaLex
dOntaLex
1 reviews
over 5 years ago
5 out of 5 stars

I ordered whisky and I got whisky

I ordered whisky and I got whisky. Perfect!

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over 5 years ago
5 out of 5 stars

I LIVE ACROSS THE COUNTRY AND COULDN'T…

I LIVE ACROSS THE COUNTRY AND COULDN'T FIND ANYONE LOCAL TO DELIVER TO MY HOME..CWS HAS SURPASSED BY FAR MY NEEDS AND EXPECTATIONS.,I LOVE THE SELECTIONS ,ENJOY THE EMAILS ,AND REALLY LIKE THE PACKAGING..

Helpful?
over 5 years ago
5 out of 5 stars

In difficult times

In difficult times, I found amazing customer service and support with CW. I prefer personal contact, so I order by phone. The agents I've talked to have made me feel like a friend, while helping me place orders. Love the new website!

Helpful?
Darrel Loving
Darrel Loving
1 reviews
over 5 years ago
5 out of 5 stars

Nice variety

I was able to purchase liquor that I couldn't find anywhere else. Decent price.

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