I spoke with Stella and she was very…
I spoke with Stella and she was very good she advice me with positive response which I need much appreciated her work.
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4.8
Excellent
1,000 reviews
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Review summary
Crystal Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
The days of travel agents is not over...
I thought the days of travel agents was over, but Crystal Travel proved that they are alive and fully functioning. My contact was Sergio who was kind and patient with me. I had a lot going on and wouldn't call him back when we'd agreed to speak. But once I locked in he and his manager Munir were EXCELLENT. They helped put together an itenary for India, so that I could take my mother and daughter to Agra and the Taj Mahal, then head south to Kerala. It was like speaking to friends you'd met at a dinner party, they not only suggested places for me to visit, but also provided photos as we spoke. I had to adsk them to stop as I was on the brink of handing in my notice so that I could visit all the wonderful places they suggested. I'm very happy with the service, as I wouldn't be able to focus on putting together the itenary they did, which includes flights, hotel, a guide and driver, meaning that from as soon as we land we'll be looked after until we're dropped back at the airport. I'm so grateful and excited to go on this adventure. Thank you Sergio and Munir for all your efforts.
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I had a superb experience with you…
I had a superb experience with you guys… The man Sandy has helped me so much from booking my tickets and helping me with other stuff… I am really happy and extremely satisfied with his service
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Very clear and prompt service.
Very clear and prompt service. Knowledgeable and very professional.
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Company details
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Contact info
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Website
www.crystaltravel.co.uk
All reviews
1,000 total • Write a review
Showing 831 - 840 of 996 reviews
BT
It's the first time I am using Crystal…
It's the first time I am using Crystal Travel. Ana was very helpful, knowledgeable and sincere. She took her time in searching the best price for my flight ticket during the very peak holiday season and gave me good suggestion. Thank you Ana, I will be definitely looking for you anytime I want to travel abroad.
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JV
Great service
Great service, Ana was really patient, helpful, informative and I would highly recommend both Ana and Crystal travel to friends and family. Thank you very much. Julie
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BH
I always use Crystal Travel for my…
I always use Crystal Travel for my flights as they have always provided exellent service.. On several occasions i have dealt with Garry as the contact at Crystal Travel as he is a pleasure to deal with.Nothing is to much trouble for him to sort out the best deal for you.. I wholeheartedly recommend both Garry and Crystal Travel for any travel requirements you have..
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P
Great last minute Service
Aron smith from crystal travels is that one person who you should contact if you’re looking to book a last minute to an affordable price as possible.His way of customer handling and understanding the requirements of the customer was great. I would recommend crystal travels to anyone looking to book flight tickets in the future.
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MM
Top Marks to Aron & Crystal Travel
Aron helped us out hugely despite us having lots of questions ! We ended up with a great deal and are grateful for Aron's expert customer service.
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IA
JIA was very helpful all the way and…
JIA was very helpful all the way and explaining everything and answered all my questions patiently. I would definitely book again with Crystal travel.
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MN
Dealt with Caroline Deaz
Dealt with Caroline Deaz, very professional and efficient. Really happy with the service. Thank you
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TR
Ana at Crystal Travel. Wonderful.
Ana at Crystal Travel is a wonder person. So very very helpful and sincere. I would not hesitate to use Chrystal any time, but again, my preference would be to deal with Ana. I see others have had very positive interactions with other Crystal staff which to me indicates a good management profile. Thank you again Ana for all the advice and support you have given me in my difficult times. Tim.
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