Excellently
Excellently
4.8
Excellent
1,000 reviews
5-star
4-star
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1-star
💬Hasn't replied to negative reviews
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Review summary
Crystal Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Excellent service given today by Jose…
Excellent service given today by Jose Wilson. Thanks for a goid customer services.
Great service! Thanks Joy!
We booked our flights to India using Crystal Travel. The customer service was great in accommodating our request to keep our tickets within budget. Thanks Joy Wilson for all your help!
They didn't honour the price advertised
The agents were very helpful, however they didn't honour the price they advertised and rang us back after we booked the flight on line to say that the flight would cost us significantly more, so we cancelled the booking.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.crystaltravel.co.uk
All reviews
1,000 total • Write a review
Showing 841 - 850 of 996 reviews
Ak
It was great experience and excellent…
It was great experience and excellent price for the ticket
Date of experience: March 16, 2025
MT
Ronald was very helpful all the way and…
Ronald was very helpful all the way and explaining everything and answered all my questions patiently. I would definitely book again with Crystal travel. The payment terms was great.
Date of experience: March 16, 2025
JJ
A very good customer service.
A very good customer service. Good communication
Date of experience: March 15, 2025
sp
Stella Steven was very helpful and…
Stella Steven was very helpful and provided all the information and so kind to while providing the information.
Date of experience: March 15, 2025
GD
Claire was pleasant and helpful
Claire was pleasant and helpful
Date of experience: March 15, 2025
RV
Alfred was great sorting out my flight…
Alfred was great sorting out my flight to Philippines, wonderful experience! Alfred is very diligent and patient to answer all my enquiries.
Date of experience: March 15, 2025
MG
Wife travelling on her own
Stella Steven’s has been so helpful in making sure my wife’s trip is going to go as smooth as possible. So so far have nothing but praise for the service. But the proof will be when the flights start in May
Date of experience: March 15, 2025
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