I spoke with Stella and she was very…
I spoke with Stella and she was very good she advice me with positive response which I need much appreciated her work.
Useful
Share
4.8
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Crystal Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
The days of travel agents is not over...
I thought the days of travel agents was over, but Crystal Travel proved that they are alive and fully functioning. My contact was Sergio who was kind and patient with me. I had a lot going on and wouldn't call him back when we'd agreed to speak. But once I locked in he and his manager Munir were EXCELLENT. They helped put together an itenary for India, so that I could take my mother and daughter to Agra and the Taj Mahal, then head south to Kerala. It was like speaking to friends you'd met at a dinner party, they not only suggested places for me to visit, but also provided photos as we spoke. I had to adsk them to stop as I was on the brink of handing in my notice so that I could visit all the wonderful places they suggested. I'm very happy with the service, as I wouldn't be able to focus on putting together the itenary they did, which includes flights, hotel, a guide and driver, meaning that from as soon as we land we'll be looked after until we're dropped back at the airport. I'm so grateful and excited to go on this adventure. Thank you Sergio and Munir for all your efforts.
Useful
Share
I had a superb experience with you…
I had a superb experience with you guys… The man Sandy has helped me so much from booking my tickets and helping me with other stuff… I am really happy and extremely satisfied with his service
Useful
Share
Very clear and prompt service.
Very clear and prompt service. Knowledgeable and very professional.
Useful
Share
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.crystaltravel.co.uk
All reviews
1,000 total • Write a review
Showing 801 - 810 of 996 reviews
MG
Sam from Crystal travel provided a…
Sam from Crystal travel provided a great service to me and my family. We will recommend to anyone. Thank you again.
Useful
Share
LG
Sam provided excellent service
Sam provided excellent service, very insightful and was super helpful.
Useful
Share
MM
Friendly and Helpful
I have trusted Crystal Travel for a long time now. Have been using their service for as long as i can remember. The staff is very friendly and helpful. I especially been booking my flights with FRANK. He has been so great at helping me choose the right bookings and affordable flights. It’s so easy and calming to have to deal and choose rightful flights with him. I highly recommend to speak with Frank.
Useful
Share
AT
John Morris
John Morris, who dealt with us, was terrific and his various explanations were always thorough and in clear, undestandable English
Useful
Share
SK
Sid provided prompt communication with…
Sid provided prompt communication with the best offer and remained helpful throughout the process, always willing to offer the best deals and valuable advice.
Useful
Share
YM
Yasmin
From the very beginning, the agent, Aron Smith was professional and attentive. Overall, I highly recommend for his exceptional service and expertise, I will definitely use Crystal travel again for our future travels.
Useful
Share
SN
They gave us a good and fast booking…
They gave us a good and fast booking experience.
Useful
Share
K
Once again, FANTASTIC!
Been using Crystal Travel few times now and they’ve been really helpful finding reasonable flights. Particularly I want to give a big shout out to CARLOS for giving the customer satisfaction as he’s been really patient to find us a flight that suits our needs. With all the questions I’ve asked he managed to be so nice and answered all my questions. Well done. We deffo booking again and again
Useful
Share
Kc
Shirley was excellent
Shirley was excellent, clearly explained the booking and following it through. Thank you.
Useful
Share
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.