I spoke with Stella and she was very…
I spoke with Stella and she was very good she advice me with positive response which I need much appreciated her work.
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4.8
Excellent
1,000 reviews
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Review summary
Crystal Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
The days of travel agents is not over...
I thought the days of travel agents was over, but Crystal Travel proved that they are alive and fully functioning. My contact was Sergio who was kind and patient with me. I had a lot going on and wouldn't call him back when we'd agreed to speak. But once I locked in he and his manager Munir were EXCELLENT. They helped put together an itenary for India, so that I could take my mother and daughter to Agra and the Taj Mahal, then head south to Kerala. It was like speaking to friends you'd met at a dinner party, they not only suggested places for me to visit, but also provided photos as we spoke. I had to adsk them to stop as I was on the brink of handing in my notice so that I could visit all the wonderful places they suggested. I'm very happy with the service, as I wouldn't be able to focus on putting together the itenary they did, which includes flights, hotel, a guide and driver, meaning that from as soon as we land we'll be looked after until we're dropped back at the airport. I'm so grateful and excited to go on this adventure. Thank you Sergio and Munir for all your efforts.
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I had a superb experience with you…
I had a superb experience with you guys… The man Sandy has helped me so much from booking my tickets and helping me with other stuff… I am really happy and extremely satisfied with his service
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Very clear and prompt service.
Very clear and prompt service. Knowledgeable and very professional.
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Company details
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Contact info
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Website
www.crystaltravel.co.uk
All reviews
1,000 total • Write a review
Showing 791 - 800 of 996 reviews
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I am very happy with the service
I am very happy with the service. I especially want to mention Sergio Gomes whom I dealt with. He is very helpful, knowledgable and supported me throughout in finding the correct flights for me. I will definitely recommend Crystal Travels
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Ga
The experience throughout was easy and…
The experience throughout was easy and the operative were courteous. Carolina Diaz was very helpful.
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MP
Highly recommended crystal travel
Highly recommended crystal travel I would to thank Ana Smith for her patience with me since last week all sorted today really appreciate thank you so much
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MC
Abix was a huge help
I spoke with Abix today who was really helpful in doing all they could to book and comfort my emergancy return flight. There were few flights with limited availability to suit my needs and Abix did everything they wouldn't to get me on a flight as soon as possible
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MU
My first time booking with crystal…
My first time booking with crystal travel. Great customer service. Thank you to Carolina Diaz for helping me sort out my issues and updating on time. Appreciate your help.
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