Review summary

Cruise1st is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

DR
Easy but thorough process

Easy but thorough process. I called and was quickly put through to an agent. The whole process was explained to me as we went along and I always felt at my ease. I will definitely be using cruise1st again to book my next cruise. They were also the cheapest amongst several cruise agents that I could find

R
Overall great but did not realise that…

Overall great but did not realise that there would be so many children on board. Seating in the lounge area could do with more.

The person I booked the cruise with was…

The person I booked the cruise with was a great help and gave me good advise

KR
Very helpful

Although we knew what we wanted, Victoria took the time to ensure we understood exactly what was included on the cruise.

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All reviews

1,000 total • Write a review

Showing 981 - 990 of 996 reviews
SW
5 out of 5 stars

I dealt with a lady called Emma who…

I dealt with a lady called Emma who found me exactly what I wanted at the right price very impressed

Date of experience: April 20, 2023

AS
5 out of 5 stars

Excellent Price

Went direct to Emma who we had dealt with before. We told her the cruise we were interested and she was able to give us an excellent price which no other cruise booking companies could get anywhere near.

Date of experience: April 20, 2023

AC
5 out of 5 stars

Excellent customer service from Terry

Excellent customer service from Terry

Date of experience: April 20, 2023

MK
5 out of 5 stars

Cruise 1st booking line

I’d chosen the cruise that I had wanted to secure but had a few questions before booking. Mikey was very knowledgeable and helpful. All questions were answered fully, all extras were processed swiftly. A great experience. We have booked with cruise 1st for a number of years and believe they are good value for money with packages ATOL protected.

Date of experience: April 19, 2023

PR
4 out of 5 stars

To book the Cruise we wanted was quick…

To book the Cruise we wanted was quick and easy. No trouble, Quick and Easy..

Date of experience: April 19, 2023

CG
5 out of 5 stars

excellent service

excellent service

Date of experience: April 19, 2023

R
5 out of 5 stars

Brilliant service and couldn't do…

Brilliant service and couldn't do enough to help. Would Highly recommend Michelle whose knowledge and customer service was excellent.

Date of experience: April 19, 2023

SW
5 out of 5 stars

Mikey the guy who i dealt with was…

Mikey the guy who i dealt with was fantastic very patient, very helpful and very welcoming and sounded extremely happy in his job, great knowlege, professional and got us a crackin deal. Well done

Date of experience: April 18, 2023

MG
5 out of 5 stars

Good price

Good price. Good service

Date of experience: April 17, 2023

D
5 out of 5 stars

So easy to book and very accommodating…

So easy to book and very accommodating to extra requests! Suzanne was brilliant thank you we are very much looking forward to our first cruise with you

Date of experience: April 17, 2023

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