Review summary

Cruise1st is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

DR
Easy but thorough process

Easy but thorough process. I called and was quickly put through to an agent. The whole process was explained to me as we went along and I always felt at my ease. I will definitely be using cruise1st again to book my next cruise. They were also the cheapest amongst several cruise agents that I could find

R
Overall great but did not realise that…

Overall great but did not realise that there would be so many children on board. Seating in the lounge area could do with more.

The person I booked the cruise with was…

The person I booked the cruise with was a great help and gave me good advise

KR
Very helpful

Although we knew what we wanted, Victoria took the time to ensure we understood exactly what was included on the cruise.

Company details

Information provided by various external sources

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All reviews

1,000 total • Write a review

Showing 861 - 870 of 996 reviews
EP
5 out of 5 stars

High customer service at great value

Mary Isaac was brilliant in helping with our cruise & flight bookings. I will definitely be in touch again re our next cruise enquiry!

Date of experience: June 23, 2023

CR
5 out of 5 stars

Quick and efficient booking

Quick and efficient booking today, Mikey was very professional in getting the last cabin reserved under pressure.

Date of experience: June 22, 2023

N
5 out of 5 stars

Cruise Booking experience

Our experience with Cruise1st was very good. The customer service was excellent. We would definitely book with them again

Date of experience: June 22, 2023

SR
5 out of 5 stars

Looking for a cruise with certain dates…

Looking for a cruise with certain dates destinations and number of nights in mind I know is not a easy task Mary was a angel with putting up with all the above tasks in finding us the right cruise

Date of experience: June 22, 2023

N
5 out of 5 stars

Our experience was very good with Mary.

Our experience was very good with Mary. Went above and beyond to help us with our booking . I would highly recommend Cruise1st to others as we have always had great customer service.

Date of experience: June 21, 2023

JM
5 out of 5 stars

A 1st class guy in Martin bowe

A great guy very genuine cruse rep in Martin bowe

Date of experience: June 21, 2023

LR
5 out of 5 stars

Holiday sorted swiftly

Holiday sorted swiftly. Needed some tweaking but Terry sorted without hesitation

Date of experience: June 20, 2023

I
5 out of 5 stars

Always easy to deal with and always…

Always easy to deal with and always helpful

Date of experience: June 19, 2023

RC
1 out of 5 stars

Only interested if you want to book immediately

Unless ypu want to book immediately it seems they don't want to know !!! How do you know if you are ready to book without a price ?? I have my doubts about this company.... .......

Date of experience: June 19, 2023

GG
5 out of 5 stars

BISH BASH BOSH JOB DONE... Thank David

Spoke to David today asked questions got answers and booked...Bish..Bash...Bosh!! Thanks David...😊

Date of experience: June 17, 2023

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