You can do the whole booking together
You can do the whole booking together. Flights, cruise etc.
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4.6
Excellent
1,000 reviews
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Review summary
Cruise1st is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Fantastic personal service.
Fantastic personal service.
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Great service
Great service
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Excellent customer service
Excellent customer service
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Company details
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www.cruise1st.co.ukAll reviews
1,000 total • Write a review
Showing 681 - 690 of 996 reviews
SP
More advice
Could do with more contact and clear instructions regarding the trips including Visa and other entry requirements
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CG
Spoke to David about the cruise we…
Spoke to David about the cruise we wanted & he was very informative told us exactly what to expect so we went & booked it straight away. We also booked our previous cruise with Cruise 1st.
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E
Highly recommended
Highly recommended. Help and advice received from Peter Goodwin to ourselves as first time cruisers was superb. Full process from initial enquiry up to the point of booking yesterday was great, no hard sell or pushing for upgrades to increase spending. Have no doubt Peter will be there to help with any other questions we have. All in all a first class experience.
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AB
I wish there was a zero star
I wish there was a zero star , for the aftersales department, all went well, untill our flight home, from seattle to vaucouver then vancouver to heathrow. When we arrived at seattle , we checked in to our flight, to be handed " standby "tickets, as the flight was overbooked, and we were informed by the ticket dest that out travel agent had not booked the flight correctly, We were forced to find our own flights to heathrow that night , as ew were unable to get a flight to vancouver in time to connect to our flight home,which cost us £870 per person for four of us. Cut a long story short, AirCanada informed me on 19th Spetember that they have refunded Cruise 1st for our flight cost paid.... cruise 1st after sales department have now ignored 3 emails from myself asking them to repay the refinded monies to me. they engages with me at first, untill ive asked for the money to be paid to me. Im DISGUSTED !!!!! We have booked with Cruise 1st many time in the past, but wont ever again. They just want your money, we spent £4800 between us , plus the £3400 from 4 flights home. I am now taking my case to the ombudsman..... have warned them that i intend to, and still no response!!!!
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MD
Used Cruise 1st for years
Used Cruise 1st for years. Great service. Excellent prices. Recently started to deal with Mary and have found the best of a great bunch. She has been so helpful booking for my friends and getting them great deals. And when I don’t think I need to book another cruise she finds me a deal I can’t possibly miss out on. Will keep on singing Cruise 1sts praises.
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KS
We always use cruise 1st now as we…
We always use cruise 1st now as we would only ever book through Mary Issac , we have a laugh and always end up where we need to be with our cruise booking , we love dealing with Mary 😍
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SP
A very happy client
David Pettigrew is an extremely good agent. Helpful , pleasant manner and he has our bookings as long as we are sailing. A cruise agency must have good sales personnel and Cruise 1st have the best.
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BM
Excellent customer service
Excellent customer service Great phone call and easy to deal with.
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