Review summary

Cruise1st is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

PW
You can do the whole booking together

You can do the whole booking together. Flights, cruise etc.

Useful
Share
Fantastic personal service.

Fantastic personal service.

Useful
Share
M
Great service

Great service

Useful
Share
K
Excellent customer service

Excellent customer service

Useful
Share

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

1,000 total • Write a review

Showing 671 - 680 of 996 reviews
MC

A Pleasure all the way.

A Pleasure all the way.

Useful
Share
L

Always helpful

Always helpful

Useful
Share
MJ

Very quick and simple change of…

Very quick and simple change of booking. Martin was lovely and sorted things very efficiently

Useful
Share
EP

Spoke with Michael today where he was…

Spoke with Michael today where he was extremely helpful and patient with our booking of 3 cabins. Would highly recommend

Useful
Share
AD

Friendly but professional.

Martin made our booking experience so easy from start to finish. Very professional and answering all our questions and emails very quickly. Used Cruise1st for Years and have had very few issues. Always give them a call when booking our cruises.

Useful
Share
AW

Terrible experience

Terrible experience . Would never use again . My friend booked cruise for 6 of us so booking was at least £7000. It was my 60th birthday hence the cruise. I had a so called balcony cabin in my own out of choice . The rest of the group were together top deck front of ship I was in my own bottom deck back of ship . It was not a proper balcony but just a hole in the hill . Complained . Got nowhere . Even accused me if it not being my birthday 😡. Would have taken them to court but as my friend booked it was difficult to do so without involving her . Would never book with them again !

Useful
Share
DC

Mike’s was extremely helpful and took…

Mike’s was extremely helpful and took his time finding the correct cruise for my wife and I.

Useful
Share
la

Great experience all round

Great experience all round

Useful
Share
JS

Very efficient service

Very efficient service. All sorted in quick time.

Useful
Share
VP

Really helpful can’t do enough for you

Really helpful can’t do enough for you

Useful
Share
Previous1•••676869•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.