First time we have used crui.se and it certainly won’t be our last .
From our initial contact to booking the Danube river cruise ,all my questions were answered and Rebecca couldn’t have been more professional dealing with me
A credit to the company
Would definitely recommend booking with CRUI.SE and we will be booking our next river cruise with them as well.
We were initially helped by Rachel who sent us 4 quotes and tailored our requirements each time until we found the one that suited us best. When we rang to book, Rachel was unavailable but Carley helped us and was up to speed with what we wanted to book. She was friendly, helpful and polite. At no point during the enquiry process did we feel pressurised into booking. They sent the quotes and then waited for us to decide. Their prices are amazing and they managed to get our river cruise price below that of TUI themselves. All our flights and transfers are included. The deposit was paid efficiently and we received instructions on how to pay the final bill.
Have spoken to Raechel over the last few days and that lady gives you confidence in her knowledge of the trip that you are requesting and get a good conclusion
It was worthwhile to go outside the box of thinking you don't always have to go direct to the travel company selling the same product
Well done Crui.se
Rebecca Mann handled our recent booking of a river cruise travelling up the Danube next June . She answered any questions we had and made the whole process very easy so we are very happy with the service received so far from Crui.se. I'm sure we will have more questions as the date of our holiday gets nearer but we're confident that they will be addressed and that we're in safe hands with this agent
There was no hanging around waiting for answers.
Replies were swift and the price was very competitive.
I would reccomend this company to be included in your searches.
Rebecca has done an amazing b for us for our river cruise booking. Many thanks to her, we are paying a very good price for that trip and we would strongly recommend this company for your holiday needs.
Rachel was excellent, efficient, pleasant and patient. From the searching, selection, and booking of all aspects of our relatively complex cruise holiday she was helpful and resourceful. Very happy to recommend.
Rebecca made the whole process of booking our Riviera River Cruise simple. All our questions were answered promptly and never did we feel under pressure to book. She was absolutely delightful and caring, recognising that this holiday will be a special one for us and our first cruise.
Rachel was outstanding with her communication of the cruise that we wanted to book. We 1st communicated at 9am in the morning and within a few hours the deposit was paid. It was a delight to have this booked so promptly and I have never experienced this before. Paperwork all received and correct.
Thank you.
Brian
Rachel was very informative and clear in her explanations, helping me to find the right package for our Danube River Cruise to celebrate our 'big' birthdays.
Rachel was also on hand the next day to explain the paper work more clearly for us.
Thank you, would definitely recommend
Rebecca was very helpful and not pushy to get the sale. Explained about the flights from my local airport . She held the cabin for me while I checked with my fellow traveller that this was the holiday for us
Excellent service, spoke to Rachel who was very helpful and and knew all about the cruise we wanted to book. Price was very competitive. Spoke the next day and booked our cruise. Would highly recommend using.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.