Review summary

Companies MadeSimple is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

m
Excellebt

Excellebt, friendly and professional service. Answered my questions fully.

Great company to use when setting up a…

Great company to use when setting up a business.

c
Bank account application

It would have really helped if all the details for the business accounts including what they were offering was included rather than expecting customers to make a choice from the limited list with limited info. I choose to go with another company recommended to me but if i had waited there was some really good offers from the company (I choose from the list) as i could not move on with my registration. The offers were not clear.

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All reviews

1,000 total • Write a review

Showing 891 - 900 of 996 reviews
GM
5 out of 5 stars

Service above and beyond normal. Excellent!!

My colleague and I arrived at MadeSimple Offices at 5:00pm - we thought offices were open to 5:30pm (web site says this!). Anyhow - young lady on reception let us and went beyond call of duty to help us complete our registration. Cannot thank her enough and sing her praises - well done!!

Date of experience: May 2, 2024

J
5 out of 5 stars

I have only had to call for help a few…

I have only had to call for help a few times as it's a very user friendly website. Both times I have had to call for help, I have experienced such wonderful customer service it was like calling up a friend for help. They are really driven to make your experience as easy as possible, and this is coming from someone who is in their first year of running a business. The are attentive and just personable. I had wonderful help from Kelsey and will be sure to ask for her directly - albeit the whole team is great - for future help!

Date of experience: May 2, 2024

A
5 out of 5 stars

Service is prompt and excellent.

Service is prompt and excellent.

Date of experience: May 2, 2024

J
5 out of 5 stars

Amazing company and made everything…

Amazing company and made everything easy, with provision of business bank as well and many other benefits. Would highly recommend them if you're opening a new company

Date of experience: May 2, 2024

R
5 out of 5 stars

Gavin

Gavin, sorted my enquiry with out delay. great customer service

Date of experience: May 2, 2024

SC
3 out of 5 stars

The ID checks status keeps resetting

The ID checks status keeps resetting. One day everything is approved, the next day it shows as pending.

Date of experience: May 2, 2024

EH
5 out of 5 stars

They did a very good Job and was…

They did a very good Job and was flexible about everything I really appreciate

Date of experience: May 2, 2024

c
4 out of 5 stars

mainly positive

relatively simple to use but not to chose services which can lead to errors re what you have requested. positive from this is when error found it was sorted

Date of experience: May 1, 2024

E
4 out of 5 stars

You really make it simple

It was really made simple to to open a company. Quick and simple thanks.

Date of experience: May 1, 2024

SP
5 out of 5 stars

Job done in moments.

Job done in moments. Slight glitch in software, a quick phone call.sorted that. All over in half an hour.

Date of experience: May 1, 2024

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