Rejected on a watch purchase
After reading a review on dcrainmaker I decided to buy a Garmin 945 but my purchase got rejected by their risk team. I won't be using them again. The staff was friendly.
Clever Training is a UK-based retailer specializing in sports and recreation equipment. The company offers a wide range of high-quality products designed for fitness enthusiasts, athletes, and recreational users alike. Their inventory includes various sports gear, accessories, and technology aimed at enhancing performance and training experiences. Targeting both individual consumers and fitness professionals, Clever Training provides essential equipment across multiple sports disciplines. Customers can find items tailored for activities such as running, cycling, swimming, and more. By focusing on delivering reliable and innovative sports equipment, Clever Training aims to support its clientele in achieving their fitness goals and improving their athletic performance. For more information, visit their website at www.clevertraining.co.uk.
Clever Training receives a significant amount of negative feedback, with many customers expressing frustration over order fulfillment and customer service. Numerous reviewers report long delays in receiving their products, with some stating they never received their orders at all, leading to lost money and the need to file complaints.
While a few customers praise the quick shipping of their items, such as a watch or running shoes, these positive experiences are overshadowed by the prevalent issues of poor communication and unresponsive customer service. Many people highlight the difficulty in obtaining updates on their orders, with some mentioning that their inquiries go unanswered for weeks. Overall, the combination of delayed shipping, lack of stock, and inadequate customer support contributes to a largely negative sentiment surrounding the company.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.3 | 45 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2021.
| Month | Average | Reviews |
|---|---|---|
| Nov 20 | 5.0 | 1 |
| Dec 20 | — | 0 |
| Jan 21 | — | 0 |
| Feb 21 | — | 0 |
| Mar 21 | — | 0 |
| Apr 21 | — | 0 |
| May 21 | — | 0 |
| Jun 21 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 45 most recent reviews.
“I went through the US based website by following the link from DC Rainmaker's page”
“Non Existent customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports Equipment.
| Company | Overall | Legit | Delivery | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.3 out of 5 (poor) | 100 out of 100 | 2.6 out of 5 (poor) | 2.7 out of 5 (poor) | 2.4 out of 5 (poor) | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 343 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | 0% | 43 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.8 out of 5 (good) | — | 25 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | — | 3.0 out of 5 (fair) | — | 25 |
Bottom line: Clever Training is #5 of 5 on overall rating in this group. On quality, ONE Sports Warehouse scores higher (5.0 vs 2.4).
45 reviews of Clever Training. Filter by what matters to you.
After reading a review on dcrainmaker I decided to buy a Garmin 945 but my purchase got rejected by their risk team. I won't be using them again. The staff was friendly.
I was a bit wary given the reviews on here, but to be honest, I couldn't be more happy. Ordered a Kickr on Monday, it was dispatched Tuesday and delivered Wednesday, and that was standard free delivery. The DCRainmaker code didn't work, but it was 30% off anyway so maybe that's why...
It took Clever Training nearly 2 weeks to post out an order that was in stock. There were no updates during that time to say the order was delayed. Each time I phoned up and spoke to someone I was told, "We have your order here and we're just about to send it out." Even when they told me that they physically had the items there, it still took another 3 days of chasing before they dispatched it. I get the impression that Clever Training only holds a small amount of UK stock - so, if more than a few people order at the same time, you'll have to wait until they get their next order in. Rather than being up-front, the staff are told to fob the customer off to keep them from cancelling the order. Either that or they're just very, very slow to send out orders. I'd prefer to see them being honest about delivery timelines and keep their customers updated when they know that there are going to be delays. I could only recommend ordering from Clever Training if you're not worried about when your order will arrive.
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It's a review regarding the UK branch of CleverTraining website. I have ordered a Garmin FR935 watch there using the DC Rainmaker's discount code. Got an email confirming payment and stating that they will send another email once the item is shipped (5-7 days). Instead of that the watch arrived the next day in a very well protected package. Fully recommend.
Clever Training is a UK-based retailer specializing in sports and recreation equipment. The company offers a wide range of high-quality products designed for fitness enthusiasts, athletes, and recreational users alike. Their inventory includes various sports gear, accessories, and technology aimed at enhancing performance and training experiences. Targeting both individual consumers and fitness professionals, Clever Training provides essential equipment across multiple sports disciplines. Customers can find items tailored for activities such as running, cycling, swimming, and more. By focusing on delivering reliable and innovative sports equipment, Clever Training aims to support its clientele in achieving their fitness goals and improving their athletic performance. For more information, visit their website at www.clevertraining.co.uk.
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