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Clever Training is a UK-based retailer specializing in sports and recreation equipment. The company offers a wide range of high-quality products designed for fitness enthusiasts, athletes, and recreational users alike. Their inventory includes various sports gear, accessories, and technology aimed at enhancing performance and training experiences. Targeting both individual consumers and fitness professionals, Clever Training provides essential equipment across multiple sports disciplines. Customers can find items tailored for activities such as running, cycling, swimming, and more. By focusing on delivering reliable and innovative sports equipment, Clever Training aims to support its clientele in achieving their fitness goals and improving their athletic performance. For more information, visit their website at www.clevertraining.co.uk.
Clever Training receives a significant amount of negative feedback, with many customers expressing frustration over order fulfillment and customer service. Numerous reviewers report long delays in receiving their products, with some stating they never received their orders at all, leading to lost money and the need to file complaints.
While a few customers praise the quick shipping of their items, such as a watch or running shoes, these positive experiences are overshadowed by the prevalent issues of poor communication and unresponsive customer service. Many people highlight the difficulty in obtaining updates on their orders, with some mentioning that their inquiries go unanswered for weeks. Overall, the combination of delayed shipping, lack of stock, and inadequate customer support contributes to a largely negative sentiment surrounding the company.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.3 | 45 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2021.
| Month | Average | Reviews |
|---|---|---|
| Nov 20 | 5.0 | 1 |
| Dec 20 | — | 0 |
| Jan 21 | — | 0 |
| Feb 21 | — | 0 |
| Mar 21 | — | 0 |
| Apr 21 | — | 0 |
| May 21 | — | 0 |
| Jun 21 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 45 most recent reviews.
“I went through the US based website by following the link from DC Rainmaker's page”
“Non Existent customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports Equipment.
| Company | Overall | Legit | Delivery | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.3 out of 5 (poor) | 100 out of 100 | 2.6 out of 5 (poor) | 2.7 out of 5 (poor) | 2.4 out of 5 (poor) | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 343 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | 0% | 43 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.8 out of 5 (good) | — | 25 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | — | 3.0 out of 5 (fair) | — | 25 |
Bottom line: Clever Training is #5 of 5 on overall rating in this group. On quality, ONE Sports Warehouse scores higher (5.0 vs 2.4).
45 reviews of Clever Training. Filter by what matters to you.
Thanks for this! You're awesome guys!
I went through the US based website by following the link from DC Rainmaker's page. I was a bit worried when it wasn't shipped in two days so I emailed their sales rep. The sales rep wrote back within a day and the product was shipped that day as well. The product I ordered, an Edge 1030 Plus, came in on time. I also got a 10% discount by going through DC Rainmaker's page.
I read the reviews after purchasing my Nike running shoes (at a major discount) and became nervous that I would never receive them. My shoes shipped within a day and arrived within a week of my purchase. They are exactly what I ordered. I am very pleased with the timelines and pricing of this website! I would order again and encourage those to not only read the negative comments about the site.
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I've seen a lot of poor ratings here so just adding my experience. I ordered a Garmin watch, had a shipping ID next day and the watch arrived 2 business days later. Happy with both service and the watch.
I had read the reviews of Clever Training on trustpilot before making the purchase. And now that my item has arrived, I'd like to contribute back the community with my own review. First of all, I was looking to purchase a quality direct drive trainer for use with Zwift, but I was also on a budget of less than $600. As I write this, that means picking up a CycleOps Hammer on sale. There aren't any other quality trainers at this end of the price spectrum. Clever Training was advertising the item at $599, with no shipping charges or sales tax to Tennessee. That was already the best price I could find. At the time I became aware of this, they were selling them on e-bay and had them in stock. By the time I put together the money, they were already out of stock, but still for sale on the Clever Training website with a 5-7 day processing time. I put the item in my cart, but couldn't decide to purchase, until the next day I received a targetted email, for 10% off. Since then I've gotten several 10% off coupons and even one 15% off. So with 10% off, I made the purchase. $539 shipped. Nobody had that low price. They charged my card immediately, without shipping. That is something they do. However, all my emails with CT were answered immediately. I was always informed of the status. They did ship the item in 6 business days as promised. I received a quality, and brand new, never used unit. It works great, and I am very happy with the CycleOps Hammer (although this isn't a review of the product, it is a top end trainer). I know that people had a bad experience usually write, so I'm writing my experience. Other than I don't think they should charge before shipping, I was willing to accept that in order to get the best price out there - and I do highly recommend Clever Training.
I got an excellent price on the latest Wahoo Kickr and it shipped quickly. Initially I was concerned because I hadn’t received notification that my order had shipped. But when I contacted customer support, I promptly received information about the order. My experience with Clever Training was great!
I recently purchased the 6X Pro Sapphire on Clever Training UK using DC Rainmaker 10% cupon code (DCR10BTF). Everything went really well and fast (4 days) without any problems! Besides, their staff team is always available to clarify any doubts or questions that you might have related with a product or its stock. Recommended!
Having seen the reviews on here, I was hesitant to purchase through Clever Training. I wanted one of the Fenix 6 watches which was Out of Stock. A quick email to CleverTraining UK confirmed these had just arrived in stock and the website was being updated imminently. I therefore purchased the watch (with the DC Rainmaker discount) and it was dispatched and delivered exactly as predicted. I got the confirmation email and I got the Royal Mail tracking code (give it a day or so for the code to get into their tracking system). I understand the frustrations of customers below. The bike brand Canyon went through a similar phase of supply chain issues in their earlier days. Simple supply and demand - people want a high-quality product at a cut-down price when no-one else is doing discounts yet. The supplier is bound to be swamped, which could explain the lack of communication or unknown re-stock times. There is nothing dishonest about this trader as I have received my watch, on time and as described. If you're concerned, drop them an email and ask before buying (and you then have a paper trail if for whatever reason you need it!). Simples :) Buy with confidence is my review! Thanks for the service - it was worth the wait.
I was a bit wary given the reviews on here, but to be honest, I couldn't be more happy. Ordered a Kickr on Monday, it was dispatched Tuesday and delivered Wednesday, and that was standard free delivery. The DCRainmaker code didn't work, but it was 30% off anyway so maybe that's why...
It's a review regarding the UK branch of CleverTraining website. I have ordered a Garmin FR935 watch there using the DC Rainmaker's discount code. Got an email confirming payment and stating that they will send another email once the item is shipped (5-7 days). Instead of that the watch arrived the next day in a very well protected package. Fully recommend.
Clever Training is a UK-based retailer specializing in sports and recreation equipment. The company offers a wide range of high-quality products designed for fitness enthusiasts, athletes, and recreational users alike. Their inventory includes various sports gear, accessories, and technology aimed at enhancing performance and training experiences. Targeting both individual consumers and fitness professionals, Clever Training provides essential equipment across multiple sports disciplines. Customers can find items tailored for activities such as running, cycling, swimming, and more. By focusing on delivering reliable and innovative sports equipment, Clever Training aims to support its clientele in achieving their fitness goals and improving their athletic performance. For more information, visit their website at www.clevertraining.co.uk.
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