Clares Office Supplies, operating under the Business Supplies Group (TBSG), is one of the largest providers of business supplies and services in the UK. The company offers a comprehensive range of products designed to meet the everyday needs of workplaces, including essential office supplies and specialized stationery. Their extensive catalog ensures that businesses can maintain efficient operations with reliable access to necessary materials. In addition to office products, Clares Office Supplies provides litho and digital printing services, catering to a variety of print projects from business cards to large-scale materials. Their in-house team aims to deliver high-quality print solutions with fast turnaround times. The company also specializes in office interiors, offering expert design and sustainable solutions, along with full installation support to help businesses create effective workspaces. Clares Office Supplies serves a diverse clientele, including small businesses and larger enterprises seeking a single-source solution for their office needs.
Clares Office Supplies receives high praise for its quick and efficient service, with many customers noting prompt deliveries and excellent customer support. Reviewers consistently highlight the ease of ordering online and the reliability of timely deliveries, often mentioning that their orders arrive in good condition.
However, some consumers express concerns about the pricing, suggesting that quotes can occasionally be inflated and competitive pricing is needed. Additionally, while many find the staff helpful and responsive, there are a few complaints regarding delivery logistics, such as difficulties accessing work areas. Overall, Clares Office Supplies is well-regarded for its service quality, though there are areas for improvement in pricing and delivery processes. The sentiment is predominantly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 100% | -1.0 | ● Low |
Monthly average rating from reviews written by people · latest review Oct 2022.
| Month | Average | Reviews |
|---|---|---|
| Nov 21 | 3.7 | 3 |
| Dec 21 | 4.3 | 3 |
| Jan 22 | 4.3 | 3 |
| Feb 22 | 5.0 | 4 |
| Mar 22 | 4.4 | 5 |
| Apr 22 | 4.1 | 7 |
| May 22 | 5.0 | 1 |
| Jun 22 | 5.0 | 3 |
| Jul 22 | 5.0 | 2 |
| Aug 22 | 1.0 | 1 |
| Sep 22 | — | 0 |
| Oct 22 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“A very quick efficient service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Office Supplies.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | +6% | 60 |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.4 out of 5 (poor) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,000 | |
| 2.5 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | +111% | 1,000 |
Bottom line: Clares Office Supplies is #2 of 5 on overall rating in this group. On service, Totaljobs scores higher (4.9 vs 4.5).
60 reviews of Clares Office Supplies. Filter by what matters to you.
I find all the Staff Very Helpful, as I am new in my job and not ordered stationary through them before ... I contact them either phone or email, and receive a reply within 24 hours ....They have helped me a lot in my new position as a Ward Clerk
your delivery agent cannot get in to my work area, so I have to meet him outside the gate, which is a good distance away a major problem when the the items to be picked up contains an unexpected back order, and as a result too much to carry on foot
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Clares Office Supplies, operating under the Business Supplies Group (TBSG), is one of the largest providers of business supplies and services in the UK. The company offers a comprehensive range of products designed to meet the everyday needs of workplaces, including essential office supplies and specialized stationery. Their extensive catalog ensures that businesses can maintain efficient operations with reliable access to necessary materials. In addition to office products, Clares Office Supplies provides litho and digital printing services, catering to a variety of print projects from business cards to large-scale materials. Their in-house team aims to deliver high-quality print solutions with fast turnaround times. The company also specializes in office interiors, offering expert design and sustainable solutions, along with full installation support to help businesses create effective workspaces. Clares Office Supplies serves a diverse clientele, including small businesses and larger enterprises seeking a single-source solution for their office needs.
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