Quick efficient service
Quick efficient service. No hassle
4.2
Great
1,000 reviews
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Review summary
Carrentals.co.uk receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Great customer service
Simple and easy to book. Always outlines what is covered insurance wise. Good choice of cars and prices.
5 star service every time
5 star service every time. Fantastic value for money, never had an issue.
Excellent value and support
Easy to book, reasonable rate and excellent support during and after rental period. All inclusions fully explained and documented, providing warnings not to be coerced into hire desk add ons that are already included in the hire rate.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.carrentals.co.uk
All reviews
1,000 total β’ Write a review
Showing 981 - 990 of 996 reviews
RL
Very easy to book on line and an easyβ¦
Very easy to book on line and an easy pick up when we got there. Great service.
Date of experience: September 4, 2018
JH
Prices changed and the full tank toβ¦
Prices changed and the full tank to full was not followed as the car I hired had very little fuel on pick up
Date of experience: September 3, 2018
O
Oli
US
Very disappointed with my experience
Very disappointed with my experience. Not only was the issued made worse by the awful service from the women that worked at Avis. The booking needed to be amended before picking up the car. Avis couldn't do anything and asked me to speak to the people I booked the car with. Trying to find a phone number for carrentals was a challenge. And even when I did get through I got told it was the wrong department. Several calls later ended up back at the same call centre and they did resolve it. Shocking.
Date of experience: September 3, 2018
SP
Good way to get comparison of prices
Good way to get comparison of prices
Date of experience: September 3, 2018
RS
Carrentals were great... but!
Carrentals were great - although we struggled to 'find' the actual rental company (Budget) once we got to our destination - no instructions on our booking info. Budget, were ok, although their Baby Seats are terrible and don't fit, and don't thinking of asking one of the staff to help you... coz they wont
Date of experience: September 2, 2018
MK
Pick up was good
Pick up was good. Well h a nd led by agent. New car that was very God to drive. Drop off was good there was an agent there to check car in. There were no issues so thought that was it. Have found out that I have been charged an extra days hirsute to late return of car. It was not returned late in fact it was earlier than required on the hire document. When will I have the overcharge returned to me.
Date of experience: September 2, 2018
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