Review summary

Carrentals.co.uk receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Quick efficient service

Quick efficient service. No hassle

Great customer service

Simple and easy to book. Always outlines what is covered insurance wise. Good choice of cars and prices.

5 star service every time

5 star service every time. Fantastic value for money, never had an issue.

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Excellent value and support

Easy to book, reasonable rate and excellent support during and after rental period. All inclusions fully explained and documented, providing warnings not to be coerced into hire desk add ons that are already included in the hire rate.

Company details

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All reviews

1,000 total β€’ Write a review

Showing 851 - 860 of 996 reviews
EB
2 out of 5 stars

Would recommend this service

Carrentals has been very easy and accommodating to use. Communication has been easy and prices have been excellent. I always use this service when renting a car and have recommended it to others

Date of experience: November 27, 2018

MD
5 out of 5 stars

Exellent Service

I found car-rentals.co.uk efficient and when I picked up the car and then dropped it off they were both friendly and helpful. I will happily use them again and am more than happy to recommend them to others.

Date of experience: November 26, 2018

O
3 out of 5 stars

Good car and cheap rental.

Good car and cheap rental. Seemed a little disorganised on collection and drop off but otherwise no big worries.

Date of experience: November 26, 2018

DW
5 out of 5 stars

Easy and straight forward website.

Easy and straight forward website. Great service so far 10 out of 10

Date of experience: November 24, 2018

SM
4 out of 5 stars

Excellent process from beginning to…

Excellent process from beginning to end. Pleasant staff at Hertz with a sense of humour and a great little car at a good price.

Date of experience: November 24, 2018

SW
5 out of 5 stars

Easy to use and friendly

Easy to use and friendly. Even got an upgrade at a cheaper rate when I collected the vehicle which I was over the moon with. Thank you very much! :)

Date of experience: November 24, 2018

WA
5 out of 5 stars

Excellent Prices

Excellent Prices

Date of experience: November 23, 2018

CW
5 out of 5 stars

No issues everything was as promised-…

No issues everything was as promised- very efficient

Date of experience: November 22, 2018

EM
4 out of 5 stars

I would definitely recommend Carrentals…

I would definitely recommend Carrentals to friends. I have only ever had one problem when the car hire company would not honour my booking as my South African drivers license does not have an address on it. BIG problem. I eventually had to rent from another company. My only other complaint is that the free mileage allowance is not shown clearly enough.

Date of experience: November 22, 2018

JF
5 out of 5 stars

Very happy with the service and the

Very happy with the service and the Pront response. Well done.

Date of experience: November 22, 2018

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