Carrentals.co.uk
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No credit card. Big problem.
I realised 3 hours before I was due to pick up my hire car that they needed a credit card for a security deposit. I do not have one, I do not want one. Personally I feel they encourage irresponsible spending. I feel I'm being discriminated against because I've made a responsible lifestyle choice. Carrentals would not accept any other form of payment even though I have money available in my debit account. They have taken my money for the booking on my debit card and I have lost nearly £60 which is a lot when you work for minimum wage. This was the first day of my holiday to see friends I haven't seen in a year and I thought it would be great to hire a car instead of using public transport. Big mistake. This was going to be the first time I have hired a car, I will never do it again. I will now fork out another £65 for the train ticket and enjoy reading my book. The staff member was not rude, but couldn't help me. This is a real shame. Kind Regards, Mr J.D.Salisbury