Busters Motorcycle Accessories is a UK-based retailer specializing in a wide range of motorcycle gear, parts, and accessories. The company caters to motorcycle enthusiasts, offering products that enhance both performance and safety for riders of all levels. With a comprehensive selection of items, including helmets, clothing, and maintenance tools, Busters aims to meet the diverse needs of the motorcycle community.
Customers of Busters Motorcycle Accessories benefit from the company's focus on quality and customer service, whether they are seasoned riders or newcomers to the motorcycling world. By providing reliable products and expert advice, the company supports its clientele in making informed purchasing decisions. For more information or to explore their offerings, visit www.busters-accessories.co.uk.
Busters Motorcyle Accessories has a poor customer experience.
Busters Motorcycle Accessories receives overwhelmingly negative feedback from customers, with many expressing frustration over poor service and incorrect orders. While one reviewer praises the company for excellent customer service when resolving a battery issue, the majority report significant problems, including receiving wrong items and unresponsive communication.
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Consumers frequently describe the company as untrustworthy, with claims of being ignored after reaching out for support. Others mention long wait times for refunds and a lack of warranty on products. The inconsistency in service quality, particularly during returns, leaves many feeling dissatisfied. Overall, the sentiment is predominantly negative, with a strong recommendation to avoid this company.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
1.8
11
100%
—
● Low
1.8 / 5 overall
=
11 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 1 review in 1 month. The chart appears once reviews span two months.
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 11 most recent reviews.
Top complaintsof 9 negative reviews
Customer service56%
5 mentions
Returns33%
3 mentions
Refund22%
2 mentions
“Sold me incorrect battery and ignore my messages”
On “Customer service” · Jan 19, 2022
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
Overall rating and review count for this company and similar companies
The welcome to this shop on Holbrooks lane Coventry was great, couldn't do enough until you need to return faulty goods. faulty item (Trousers at £80) were rejected with very poor/negetive outcome.we will not be shoping their again, nor will my friends. very dissapointed.
Fake customer service, a lot of words but no actions. I received a bad article and they are not willing to substitute it.
As an alternative they proposed a poor 5% discount on the payed amount.
Very bad.
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Busters Motorcycle Accessories is a UK-based retailer specializing in a wide range of motorcycle gear, parts, and accessories. The company caters to motorcycle enthusiasts, offering products that enhance both performance and safety for riders of all levels. With a comprehensive selection of items, including helmets, clothing, and maintenance tools, Busters aims to meet the diverse needs of the motorcycle community.
Customers of Busters Motorcycle Accessories benefit from the company's focus on quality and customer service, whether they are seasoned riders or newcomers to the motorcycling world. By providing reliable products and expert advice, the company supports its clientele in making informed purchasing decisions. For more information or to explore their offerings, visit www.busters-accessories.co.uk.