The helpful advice from Nicholas j…
The helpful advice from Nicholas j osbourne and his understanding of what I required
4.8
Excellent
100 reviews
5-star
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Review summary
HSBC UK Business Banking is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
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Based on reviews, created with AISee what reviewers are saying
David has been extremely helpful with…
David has been extremely helpful with answering questions and is very knowledgeable. He also calls to provide updates and explain relevant elements that might be specific for myself.
Phenomenal customer service by Daniel Geoffrey COOMBS
Daniel Geoffrey COOMBS was Loan presentative for my business loan application and he finished my whole application very professionally and smoothly. He is massive assets for HSBC and need a prompt promotion or pay rise.
Rafique Matunder
Polite, patient and helpful
Company details
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Website
www.business.hsbc.ukAll reviews
100 total • Write a review
Showing 61 - 70 of 96 reviews
MY
My business specialist Olivia Mallard…
My business specialist Olivia Mallard is fantastic. She helped me to open the business accounts in a minute, the whole process is smooth and successful. Olivia is very helpful and highly recommend you to HSBC for business account. 5-star service!
Date of experience: July 1, 2025
MS
Ashad Ibraimo
A very helpful call, no issues at all.
Date of experience: July 1, 2025
C
Great guidance and support
Great guidance and support. I received a call from HSBC's Afhad Ibraimo to talk me through setting up a Global Currency Account. He carefully explained the various account options available, which allowed to make a quick decision. He then clearly talked me through setting the Global Wallet, which I decided best suited my needs. Thank you
Date of experience: July 1, 2025
Jw
Great service extremely helpful to see…
Great service extremely helpful to see tapas face to face at the Sutton branch .
Date of experience: July 1, 2025
H
Hannah
US
If I could give zero stars I would - sexist, poor organisation
If I could give zero stars I would. Firstly, my company, of which I am MD, have been banking with HSBC for years. When I became MD, they set me up with an online banking account. This worked for a number of months, and then my access went away. When I called the bank, it took nearly two hours to resolve - I was first told I was suspended, and then that my account was never active. The second point is a bold-faced lie. I have been offered only £100 in compensation for hours on the phone. Secondly, we have been trying to add a signatory for over a year. The 'mandate' to do this has been rejected twice, because of incorrect advice from HSBC staff on the phone. They take no responsibility. Thirdly, when my Chairman and I went into a business banking branch to try and sort these things out, there were not actually any business banking individuals at that branch - another bold faced lie. Finally, some women in complaints, Kayleigh Thomas, keeps referring to me as 'Mrs' even though my title is clearly 'Dr' and there is no indication of my marital status. This is clear on my bank card and when I was made an online banking user. I find this incredibly sexist, and she has continued to use this in email correspondence. I would suggest you stay far, far away from HSBC Business Banking, especially as a small company.
Date of experience: July 1, 2025
AR
Great customer service
Great customer service - clear communication and good understanding of the businesses requirements.
Date of experience: July 1, 2025
SF
Excellent service from Man Chun at HSBC…
Excellent service from Man Chun at HSBC business team !!! he made the process smooth and helped me every step of the way 5 stars from me ⭐️⭐️⭐️⭐️⭐️
Date of experience: July 1, 2025
BS
Amreen Khalifa
Amreen Khalifa , very helpfull ! Thank you . Very easy to talk too understood need to open saving business account
Date of experience: July 1, 2025
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