Review summary

HSBC UK Business Banking is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

Based on reviews, created with AI

See what reviewers are saying

The helpful advice from Nicholas j…

The helpful advice from Nicholas j osbourne and his understanding of what I required

C
David has been extremely helpful with…

David has been extremely helpful with answering questions and is very knowledgeable. He also calls to provide updates and explain relevant elements that might be specific for myself.

mr
Phenomenal customer service by Daniel Geoffrey COOMBS

Daniel Geoffrey COOMBS was Loan presentative for my business loan application and he finished my whole application very professionally and smoothly. He is massive assets for HSBC and need a prompt promotion or pay rise.

SG
Rafique Matunder

Polite, patient and helpful

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All reviews

100 total • Write a review

Showing 51 - 60 of 96 reviews
MS
5 out of 5 stars

Mr Foram Shah was excellent in…

Mr Foram Shah was excellent in communication and I received fantastic support from him, and I appreciate his help in borrowing from the HSBC bank

Date of experience: July 1, 2025

DC
5 out of 5 stars

I do sometimes find dealing with the…

I do sometimes find dealing with the business side of things challenging and also daunting. On this occasion I have had an absolutely wonderful experience that has been informative as well as productive. Man Chun was an excellent example of customer service, professional, honest and friendly. Man Chun followed up and delivered within the time he promised. Thank you HSBC

Date of experience: July 1, 2025

c
5 out of 5 stars

Commercial Loan

Jay Bhavsar was great in helping guide us through the whole process. His patience and willingness to help really made the whole process so much less stressful.

Date of experience: July 1, 2025

SB
5 out of 5 stars

Excellent business banking service

An excellent business banking client service with everything about the financial product clearly explained and all questions answered thoroughly. Business Specialist Ermito Fernandes was brilliant and made the whole process simple and easy to understand. A great experience. Thank you.

Date of experience: July 1, 2025

N
5 out of 5 stars

Great customer service

Great customer service. Speaking with Ekta Lakhani, she was very helpful.

Date of experience: July 1, 2025

c
5 out of 5 stars

Excellent business support

My Business Specialist in the area, Akill Paramashivam, and myself had an annual business review which I would like to praise and recommend. The agenda was clear and useful, the tone, friendly and supportive, and Akill showed an in-depth expertise on how to manage productive reviews with small and medium business clients and provide the right support and peace of mind, much needed in such challenging times.

Date of experience: July 1, 2025

MN
5 out of 5 stars

I have had a great experience and its a…

I have had a great experience and its a great team - very friendly and helpful.

Date of experience: July 1, 2025

C
5 out of 5 stars

Help with overdraft

Today I had help from customer service HSBC kinetic business and was seamless. Everything was clear and fast. Thanks to the help of.Ekta lakhani Thank you!!

Date of experience: July 1, 2025

FA
5 out of 5 stars

Lorna was very helpful and efficient!

I recently spoke with Lorna over the phone to discuss business banking for my company and the experience was excellent. She was clear, professional and genuinely took the time to understand what I needed. It did not feel rushed or generic, just solid helpful advice. I really appreciated her approach and follow up. Thanks again Lorna.

Date of experience: July 1, 2025

ST
5 out of 5 stars

Really helpful and prompt resolution

Really helpful and prompt resolution to my business enquiry, existing customer and they offered additional help for other areas of banking too which were beneficial to our business.

Date of experience: July 1, 2025

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