The helpful advice from Nicholas j…
The helpful advice from Nicholas j osbourne and his understanding of what I required
4.8
Excellent
100 reviews
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Review summary
HSBC UK Business Banking is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
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Based on reviews, created with AISee what reviewers are saying
David has been extremely helpful with…
David has been extremely helpful with answering questions and is very knowledgeable. He also calls to provide updates and explain relevant elements that might be specific for myself.
Phenomenal customer service by Daniel Geoffrey COOMBS
Daniel Geoffrey COOMBS was Loan presentative for my business loan application and he finished my whole application very professionally and smoothly. He is massive assets for HSBC and need a prompt promotion or pay rise.
Rafique Matunder
Polite, patient and helpful
Company details
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Contact info
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Website
www.business.hsbc.ukAll reviews
100 total • Write a review
Showing 71 - 80 of 96 reviews
KK
Feedback on Call with Jordan Field
I’d like to share my very positive feedback following a recent phone conversation with Jordan Field from HSBC regarding a business loan for my company. Jordan was incredibly professional, clear, and approachable throughout the entire call. He took the time to understand my business idea and funding needs, and explained the process with great clarity and patience. Despite it being a phone call, I felt fully supported and understood. His ability to explain complex matters in a simple and accessible way gave me confidence and clarity about the next steps. I truly appreciated his friendly and helpful attitude, as well as his genuine interest in supporting my business journey. Thank you again for the valuable conversation and for your support. Kamila
Date of experience: June 30, 2025
KP
Neelum was brilliant
Neelum was brilliant ! So polite and patient. Great experience. Thank you.
Date of experience: June 30, 2025
ss
Ekta Lakhani nice coustumer service
Ekta Lakhani nice coustumer service Thank you so much
Date of experience: June 30, 2025
DM
Personal Touch via our Relationship Manager
Our Specialist Relationship Manager Manni has been nothing short of exemplary since being allocated to our account in an industry that can be very frustrating to navigate at times he has been a pleasure to work with. This new approach from HSBC is very welcome and I would highly recommend them to anyone looking for a reliable banking provider.
Date of experience: June 30, 2025
YH
Excellent Service
I had the pleasure of speaking with Lisa M his morning. She was friendly, efficient, and actually cared about our request and ensured it was satisfactorily resolved by the afternoon - excellent customer service!
Date of experience: June 30, 2025
DP
Impressive service from HSBC
Actually blown away by the impressive service I received from HSBC and Tony Cole today regarding my inquiry for my Business overdraft. * Efficient * Clear *Patient Finally a bank that you can pick up the phone to and have a conversation!!
Date of experience: June 30, 2025
G
George
US
Lanre Sodipe's Customer Service Support
I had the pleasure of meeting Lanre Sodipe this morning. My business is going through a difficult time, and Lanre was able to offer tangible support, which has really allowed me some breathing space to address business critical issues. Lanre Sodipe is an excellent customer service professional who will go far in his career.
Date of experience: June 30, 2025
M
Mandy
US
I had a great experience at HSBC thanks…
I had a great experience at HSBC thanks to Ivy Lau. She was extremely helpful and professional when I came in to manage my business accounts. Ivy took the time to understand my needs and provided clear, practical advice, making what could have been a complex process feel smooth and straightforward. She also helped me set up new business services with efficiency and care, ensuring everything was in order. Her knowledge and friendly attitude really made a difference. Highly recommend her support to any business owner!
Date of experience: June 29, 2025
pt
The contact came out of the blue
The contact came out of the blue after waiting 2.5 years for a telephone appointment. It would have been much more appropriate if the call had been arranged so that I could have prepared for it. Hence the questions were scripted and I really did not feel I used the time effectively. I feel certain with preparation it would have been a much better experience.
Date of experience: June 29, 2025
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