The helpful advice from Nicholas j…
The helpful advice from Nicholas j osbourne and his understanding of what I required
4.8
Excellent
100 reviews
5-star
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Review summary
HSBC UK Business Banking is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
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Based on reviews, created with AISee what reviewers are saying
David has been extremely helpful with…
David has been extremely helpful with answering questions and is very knowledgeable. He also calls to provide updates and explain relevant elements that might be specific for myself.
Phenomenal customer service by Daniel Geoffrey COOMBS
Daniel Geoffrey COOMBS was Loan presentative for my business loan application and he finished my whole application very professionally and smoothly. He is massive assets for HSBC and need a prompt promotion or pay rise.
Rafique Matunder
Polite, patient and helpful
Company details
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Website
www.business.hsbc.ukAll reviews
100 total • Write a review
Showing 31 - 40 of 96 reviews
NA
5-Star Review for Nilesh – Relationship Manager at HSBC
Nilesh has been the most insightful and supportive relationship manager I’ve had in over 15 years! He took the time to understand my business and its challenges, and shared relatable examples that really helped me feel seen and supported. Thanks to his advice, I feel more positive and confident about the road ahead. A true professional and a credit to HSBC.
Date of experience: July 3, 2025
YB
Thank you Mr Daio Nduka
Thank you Mr Daio Nduka, business specialist at HSBC Ilford branch for helping me to increase payment limit on my business account. Excellent service received and am very please with your help and support.
Date of experience: July 3, 2025
JA
Kalpana was very helpful and nice…
Kalpana was very helpful and nice through out the whole meeting. She showed a good interest on how things are working for the business and helped a lot showing all those sort of helpful services that HSBC provide and we, customers, don't really know about
Date of experience: July 3, 2025
KH
Direct debit mandate fiasco
Finally, after printing out and posting (it's 2025 HSBC, still using the post??) two direct debit mandates (first not received, tried again). Turns out the second also got eaten by the pigeons. Called this morning and was cut off the first time, after lengthy discussions and 15 minutes of my time. Called again and after another 15 minutes of lengthy discussions, was transferred to Lanre. Someone who actually helped me (at last!), and the direct debit mandate was changed over the phone (maybe it is 2025 after all). Horrible process but Lanre was great.
Date of experience: July 3, 2025
rr
My business review experience
The meeting was well organised. The business specialist (Hattie Dungworth) was knowledgeable, kind and provided very helpful information. I asked few questions related to my business and she suggested some information that I was not aware of.
Date of experience: July 2, 2025
SB
Excellent Service
Bhakti Chirag Bhatt provided clear and thorough guidance throughout the process, which greatly contributed to achieving our goals in a timely manner. We sincerely appreciate her support and dedication in her role as our Relationship Manager.
Date of experience: July 2, 2025
LJ
I had an excellent experience with HSBC…
I had an excellent experience with HSBC UK Business Banking. The service was smooth, efficient, and tailored to my needs. I would especially like to highlight Kamini, who was incredibly helpful and professional throughout the entire process. Her expertise and friendly approach made everything much easier and more reassuring. It’s rare to find such dedicated support — Kamini truly went above and beyond. Highly recommended! Please don’t close any more branches — not everything can be done online!
Date of experience: July 2, 2025
MC
Ben and Charlie
Ben and Charlie, Business Specialists for the Kent region, guided us through the process with knowledge and professionalism that reassured us as our company develops. We feel confident in taking this business relationship to the next beneficial level.
Date of experience: July 2, 2025
LW
Dorothy AIDOO was very clear and…
Dorothy AIDOO was very clear and informative. A very good bank experience
Date of experience: July 2, 2025
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