The helpful advice from Nicholas j…
The helpful advice from Nicholas j osbourne and his understanding of what I required
4.8
Excellent
100 reviews
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Review summary
HSBC UK Business Banking is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
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Based on reviews, created with AISee what reviewers are saying
David has been extremely helpful with…
David has been extremely helpful with answering questions and is very knowledgeable. He also calls to provide updates and explain relevant elements that might be specific for myself.
Phenomenal customer service by Daniel Geoffrey COOMBS
Daniel Geoffrey COOMBS was Loan presentative for my business loan application and he finished my whole application very professionally and smoothly. He is massive assets for HSBC and need a prompt promotion or pay rise.
Rafique Matunder
Polite, patient and helpful
Company details
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Website
www.business.hsbc.ukAll reviews
100 total • Write a review
Showing 41 - 50 of 96 reviews
JW
Kalpana Patil was very polite and took…
Kalpana Patil was very polite and took the time to listen to my work background. She demonstrated a clear understanding of my professional life. As an independent consultant primarily working from home, I’m responsible for everything—from marketing and IT support to financial management and delivering services to clients. So, it was a pleasant surprise to see HSBC take a more hands-on, partnership-oriented approach. Rather than feeling like a remote, faceless bank, they came across as genuinely invested in supporting the success of my business.
Date of experience: July 2, 2025
sg
Excellent service.
Excellent service. Efficient, easy and enjoyable relationship with my business manager Clinton Nunes
Date of experience: July 2, 2025
MS
Outstanding!
First and foremost, the friendliness of Kalpana Sanjay Patil and her enthusiasm in ensuring that I was getting the best service. She made things feel very personal and made me feel like I was her only customer. She also replied promptly to a query I had.
Date of experience: July 2, 2025
IG
Mr Lanre Matthew provided me with…
Mr Lanre Matthew provided me with excellent and efficient support, after facing extreme difficulties communicating with other colleagues, Mr Lanre managed to sort out my issue and ensure I was satisfied, he also contacted me the following day to follow up and ensure my matter was handled.
Date of experience: July 2, 2025
LW
Friendly and Professional Service.
Having recently completed a business and funding review, I was genuinely impressed with the level of service provided. Jordan Field, the agent I worked with, was exceptionally friendly, professional, and took the time to truly understand our business needs. His approach made the entire process smooth and insightful. As a long-standing customer of HSBC, I can wholeheartedly recommend their banking services. Their continued support and expertise have been invaluable over the years.
Date of experience: July 2, 2025
GH
Mandip Rai
The person helped me was excellent,Mandip Rai . Very professional but also friendly explained everything very clear and precise and although the exercise takes some time, I was very happy with with the process because of the way it was handled thank you George
Date of experience: July 2, 2025
AC
Outstanding Service and Communication
I recently worked with Joseph Veitch on a business loan application and had an excellent experience. He was professional, responsive, and made the entire process smooth and stress-free. The loan was approved quickly, and Joseph kept me informed every step of the way. I really appreciated his support and clear communication. Highly recommended — thank you again, Joseph!
Date of experience: July 2, 2025
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