Review summary

HSBC UK Business Banking is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

Based on reviews, created with AI

See what reviewers are saying

The helpful advice from Nicholas j…

The helpful advice from Nicholas j osbourne and his understanding of what I required

C
David has been extremely helpful with…

David has been extremely helpful with answering questions and is very knowledgeable. He also calls to provide updates and explain relevant elements that might be specific for myself.

mr
Phenomenal customer service by Daniel Geoffrey COOMBS

Daniel Geoffrey COOMBS was Loan presentative for my business loan application and he finished my whole application very professionally and smoothly. He is massive assets for HSBC and need a prompt promotion or pay rise.

SG
Rafique Matunder

Polite, patient and helpful

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All reviews

100 total • Write a review

Showing 41 - 50 of 96 reviews
JW
5 out of 5 stars

Kalpana Patil was very polite and took…

Kalpana Patil was very polite and took the time to listen to my work background. She demonstrated a clear understanding of my professional life. As an independent consultant primarily working from home, I’m responsible for everything—from marketing and IT support to financial management and delivering services to clients. So, it was a pleasant surprise to see HSBC take a more hands-on, partnership-oriented approach. Rather than feeling like a remote, faceless bank, they came across as genuinely invested in supporting the success of my business.

Date of experience: July 2, 2025

sg
5 out of 5 stars

Excellent service.

Excellent service. Efficient, easy and enjoyable relationship with my business manager Clinton Nunes

Date of experience: July 2, 2025

A
5 out of 5 stars

Dean Pike was very helpful indeed and…

Dean Pike was very helpful indeed and has cleared up alot of my concerns. i look forward to working with him with my business.

Date of experience: July 2, 2025

MS
5 out of 5 stars

Outstanding!

First and foremost, the friendliness of Kalpana Sanjay Patil and her enthusiasm in ensuring that I was getting the best service. She made things feel very personal and made me feel like I was her only customer. She also replied promptly to a query I had.

Date of experience: July 2, 2025

IG
5 out of 5 stars

Mr Lanre Matthew provided me with…

Mr Lanre Matthew provided me with excellent and efficient support, after facing extreme difficulties communicating with other colleagues, Mr Lanre managed to sort out my issue and ensure I was satisfied, he also contacted me the following day to follow up and ensure my matter was handled.

Date of experience: July 2, 2025

D
5 out of 5 stars

From the initial meeting to the…

From the initial meeting to the completion of our commercial mortgages HSBC and Simon Message our Business Relationship Manager in particular have been clear, easy to reach and great to work with.

Date of experience: July 2, 2025

LW
5 out of 5 stars

Friendly and Professional Service.

Having recently completed a business and funding review, I was genuinely impressed with the level of service provided. Jordan Field, the agent I worked with, was exceptionally friendly, professional, and took the time to truly understand our business needs. His approach made the entire process smooth and insightful. As a long-standing customer of HSBC, I can wholeheartedly recommend their banking services. Their continued support and expertise have been invaluable over the years.

Date of experience: July 2, 2025

GH
5 out of 5 stars

Mandip Rai

The person helped me was excellent,Mandip Rai . Very professional but also friendly explained everything very clear and precise and although the exercise takes some time, I was very happy with with the process because of the way it was handled thank you George

Date of experience: July 2, 2025

AC
5 out of 5 stars

Outstanding Service and Communication

I recently worked with Joseph Veitch on a business loan application and had an excellent experience. He was professional, responsive, and made the entire process smooth and stress-free. The loan was approved quickly, and Joseph kept me informed every step of the way. I really appreciated his support and clear communication. Highly recommended — thank you again, Joseph!

Date of experience: July 2, 2025

M
5 out of 5 stars

Excellent business support!

The business support specialist , Jordan Field was very knowledgeable, efficient and courteous. The whole process was very straightforward and Jordan dealt with everything promptly.

Date of experience: July 1, 2025

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