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Review summary
Bridges Estate Agent receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Bought a flat a week ago through Basingstoke Brdges.Has been chasing to get fobs and keys since many weeks -no response,was standing outside my own flat for 20’minutes before someone came to let me in.Now I need to make keys and fobs myself,paying from my pocket.
Sale done -Vanished -No response to emails-not professional.
Matt Bozier was exceptional.
He kept us up to date throughout the entire process, was readily available to take calls and always called back promptly, making the purchase process far less stressful.
Thank you Matt, and Bridges team
I would highly recommend Bridges Farnborough so far! We were listed with another agent for over 3 months with 3 viewings, Bridges have received 2 offers within 3 weeks.
Very grateful to Ashleigh and the team!
Shocking experience - Missed property due to Agent's negligence
Bridges Aldershot
I offered for one of the properties and increased by offer on 15th Oct and called the property manager at Aldershot branch 3 times on 16th Oct afternoon, called reception and left message for Agent managing the property to call me back ASAP to confirm that I accept the owner's counter offer. But they didn't respond and then later they received another offer and things didn't workout for me.
I was in a shock as I called to confirm my acceptance even before the other offer was received, I missed the property due to agents negligence and timely communication. And agent was annoyed and started talking aggressively.
Bridges the Estate Agent provided exceptional service throughout my property search, demonstrating remarkable dedication and professionalism. Despite not securing a tenancy, their speedy and patient approach stood out, acting as a seamless bridge between myself and the landlords. Their commitment to ensuring a smooth process and clear communication was truly commendable. I highly recommend Bridges for their outstanding support and care for their clients, deserving a solid five-star rating for their exceptional service.
We were met at the door by the estate agent and welcomed in, the estate agent was very helpful and gave us lots of information both about the house and the area.
We asked Ben Granville to come around to give us some advice & to value our home following our renovation.
He was really professional & his advice & enthusiasm has given us the confidence to finish and get ready to put our house on the market although we have a few jobs to do yet.
We bought our house through Ben so we know how hard he will work to secure a sale.
Wow - Hayley, Dan, and Ben at Bridges Ash Vale were immense help to us. From start till finish the team were extremely supportive, were available to answer questions in a timely manner, and were so friendly and fun to work with. Any hurdles we came across were quickly dealt with by the team, and we were kept in the loop at all times. They really did bring some comfort and fun to such a stressful process. Bridges are probably the most organised and transparent estate agents we’ve ever used, looking forward to using them again in the future. Thank YOU!
I have been working alongside different estate agents as I am looking for a property to buy.
The service here is just amazing. I met Maia who was very efficient at showing me around the property no pressure was applied as soon as she knew I was looking for something else. Instead she asked what exactly I was after then proceeded to send me details of the exact homes that I would like to purchase.
I spoke to Ben by phone and again the service stands out as being one of if not the best I have come across.
I feel valued even although I am aware that they have many clients to look after but it does not feel that way.
I highly recommend using this company as they obviously know how to recruit GOOD people!
Shown around a property by Jess, who was very friendly, understanding and accommodating
She even suggested we might like a second look unaccompanied, which was very useful as we could discuss the smaller details
Good experience all around, thank you all! 😘
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