Bridges Estate Agent receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Bought a flat a week ago through Basingstoke Brdges.Has been chasing to get fobs and keys since many weeks -no response,was standing outside my own flat for 20’minutes before someone came to let me in.Now I need to make keys and fobs myself,paying from my pocket. Sale done -Vanished -No response to emails-not professional.
Matt Bozier was exceptional. He kept us up to date throughout the entire process, was readily available to take calls and always called back promptly, making the purchase process far less stressful. Thank you Matt, and Bridges team
Rebecca was top notch from beginning to finish .
I would highly recommend Bridges Farnborough so far! We were listed with another agent for over 3 months with 3 viewings, Bridges have received 2 offers within 3 weeks. Very grateful to Ashleigh and the team!
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www.bridges.co.uk182 total • Write a review
US
Brilliant and smooth service all round - big thanks to the team: Keah, Cara, Fran and Sean for making the process from first contact, to viewing, to agreement, to moving in, all an easy and pleasant experiance. Much appreciated! :)
Date of experience: August 5, 2021
A genuine pleasure dealing with the agents at Bridges. We experienced a very tough conveyancing schedule and Jules and Rosie from Bridges were awesome the whole way through. Regular contact, bottomless positivity and thoroughly professional. Highly recommended.
Date of experience: August 5, 2021
Excellent service and professional people to work with.
Date of experience: August 5, 2021
Excellent service from Dale and the team at Bridges in Fleet. They provided good and effective sales and marketing advice. They kept the sales process wheels turning and always had the right answer or contact when those hiccups arose which inevitably happen in most transactions.
Date of experience: August 5, 2021
US
My husband and I sold our property with Daniel Jordan at Ashvale offices and we were really impressed with his dedication, communication and he managed to get us an offer within 4 weeks. We then bought out new property with Amy Buckley in the Frimley offices of Bridges and she was fantastic throughout out. Her communication was great throughout and she kept on top of everything for us the whole way through, managing to get us into the property within 12 weeks. We are really impressed with Bridges Estate agents as a whole and would high recommend them to anyone looking to buy or sell a property.
Date of experience: August 5, 2021
I sold my house through Bridges, but if I had been able to get out of the deal they got me to sign once I had cancelled my agreement I would have. I am unable to prove they lied to me but after I wanted to cancel the agreement in the 14 days they came up with a buyer offering the asking price, however this buyer suddenly disappeared after I resigned the agreement. I found them untrustworthy and very pushy in their approach to getting a client to sign contracts. I would not sell a property through Bridges again
Date of experience: July 19, 2021
My son and his wife have just completed on his sale in Aldershot. He is currently living abroad and so the sale had to be managed remotely. I(his mother) interviewed several estate agents on their behalf and recommended Simon Kerry at Bridges to them mostly because I was comfortable with his experience and knowledge of the local area, and have been delighted with the choice. He managed the whole process with confidence and skill, a consummate professional despite both solicitors being not at all up to scratch and nearly scuppering the sale several times.I would highly recommend Bridges but particularly Simon. If not at the end of a phone he would always get back quickly, and worked with my son by email to make a potentially tricky transaction as smooth as it could be. Well done Simon.!
Date of experience: July 18, 2021
US
Despite reading disappointed reviews from some people's experience, our own experience of the very efficient and professional Bridges team at Farnham couldn't be more different. Alfie dealt with the sale of our property during the Covid shutdown which was an evolving difficult time anyway. He advised us on various optional services we could use, including online conveyancers who proved very quick and effective, organised a very professional visual tour for several websites, conducted viewings and quickly found a buyer. Fortunately the chain was fairly short but still problematical and Alfie went above and beyond on all occasions working tirelessly to help us think through our best options and even managing last minute delays with solicitors from behind the scenes - fantastic. It was a very stressful period, trying to achieve the government deadline of 31st March but Alfie calmly soothed our concerns, gave us confidence to stay the course and did everything he could to clear any holdups. Would highly recommend Alfie, Aaron and the very experienced Bridges team at Farnham.
Date of experience: July 16, 2021
So me and my husband called Bridges to try and arrange a viewing, my husband spent almost 10 minutes on the phone to go through the registration process. The lady said we could go for the viewing also gave us date and time, then she said we would need to wait for a confirmation email. We never received any email. We eventually called the office the following day only to hear them say that we couldn't see the house since our house that is on the market is not under offer. They clearly consider showing a property to someone who's not in the position to buy "tomorrow" like a waste of time. My husband said "they lost a potential buyer cause if I am searching for a house and I see one I really fall in love with they cannot know if I can manage to find a way to buy it". Honestly this kind of service is not helping buyers or sellers. Maybe is just helping them to get less work to do. Such a shame.
Date of experience: June 26, 2021
US
Shocking experience, went and viewed a property, put in our interest and received an email to state the offer was accepted, considering we are key workers, due to not being key workers in fleet we had to wait till the 21st of June, waited till then and we was told the property offer has been accepted, submitted all our documents and everything and with no contact from this agency other than me ringing back up and asking about paying the holding deposit, I was then contacted back to state the offer has been refused, originally when they had told us it was accepted we was told a moving in date of July 8th and that a moving co-ordinator would be contacting us, I’ve currently given my current landlord the notice period sooner thinking this property was confirmed. Little did I know this experience from this letting agency is they seem to mess you about and are very poor at the service they provide, I would rather consider looking elsewhere as they do mess you about quiet a lot and would prefer to see you homeless, the women on the phone seemed like she didn’t give a **** at all.
Date of experience: June 24, 2021
