Bridges Estate Agent receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Bought a flat a week ago through Basingstoke Brdges.Has been chasing to get fobs and keys since many weeks -no response,was standing outside my own flat for 20’minutes before someone came to let me in.Now I need to make keys and fobs myself,paying from my pocket. Sale done -Vanished -No response to emails-not professional.
Matt Bozier was exceptional. He kept us up to date throughout the entire process, was readily available to take calls and always called back promptly, making the purchase process far less stressful. Thank you Matt, and Bridges team
Rebecca was top notch from beginning to finish .
I would highly recommend Bridges Farnborough so far! We were listed with another agent for over 3 months with 3 viewings, Bridges have received 2 offers within 3 weeks. Very grateful to Ashleigh and the team!
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www.bridges.co.uk182 total • Write a review
Bridges estate agents Farnborough Sam at bridges in farnborough was fantastic. He guided me through the moving process and was keen to get us moved in as quickly as possible. He answered or replied to all my calls and was very professional. Would highly recommend bridges.
Date of experience: April 14, 2021
Well done Iain & team at Bridges - Frimley Iain was my mentor. I was helped and advised every step of the way. I couldn’t have done it without him. All the team were pleasant and efficient including the lawyers recommended by Bridges. Thank you. Mrs Lynn
Date of experience: April 11, 2021
US
I would give a zero if it were an option! I phoned today to try and arrange a viewing of a property and after going through the motions of registering, I was then told that I could not proceed until I gave PROOF OF FUNDS! I was flabbergasted, never have I been asked for this having done several viewings this week. Bridges, you have lost yourselves a buyer and if I had a property on with you, I would seriously consider going elsewhere to sell it. You need to change your attitude and be a bit more professional!
Date of experience: March 9, 2021
Great support and customer service.
Date of experience: January 21, 2021
US
This isn't for all Bridges branches , just the branch in Aldershot. Their agents have a bad habit of asking for proof of funds BEFORE THEY SCHEDULE A VIEWING. As in they refuse to give you a viewing unless you give them proof of funds. I totally understand proof of funds may be required after the buyer MAKES AN OFFER but I need a viewing before I put an offer right ???? No other Bridges branch asked for proof of funds before scheduling viewings which seems suspicious. If this is the general policy then why is not applied by all branches ? The director is also rude and ignorant. The Aldershot branch should be closed. I doubt the people trying to sell their houses are aware of this ... Instead of doing everything they can to sell properties, the Aldershot branch simply refuses to schedule viewings unless they get proof of funds. Some people might accept this but personally I will never look for houses from Bridges - Aldershot. And that's how you lose customers ;) and that's how you don't sell houses ;) If I was selling my house through Bridges Aldershot I'd be furious!! I recommend Romans , they are so nice and friendly.
Date of experience: November 23, 2020
If you value your privacy and confidentiality do not use Bridges. They managed to let someone in my street know they’d valued our house even though we hadn’t instructed them. They then disclosed more personal information to a potential buyer - even though we opted not to use their services. I have written apologies which they’re now denying, will let the ICO make their own mind up. Their valuations are a joke as well! Do yourself a favour steer well clear.
Date of experience: October 20, 2020
Superb service from start to finish from this estate-agent based in Aldershot. Purchased a new-build via them and was kept up to date at all times, right through to completion. Very prompt and clear communication at all times. They went out of their way to help us with everything. Highly recommended.
Date of experience: September 23, 2020
I have recently had the pleasure of liaising with the lettings department at Bridges. Our tenant fell behind with their rent due to the pandemic. Bridges kept me posted and dealt with the tenant with great professionalism. They have negotiated a solution which keeps all parties happy. I would thoroughly recommend Bridges!
Date of experience: August 17, 2020
US
I recently sold my property through Laura at Bridges. The service I've received from the Aldershot team was outstanding. I was in quite a complex chain, due to the dedication of the team all their hardwork paid off and we completed on time and i was able to move into my dream home. I received nothing but professional service and would highly recommend them.
Date of experience: August 13, 2020
