Blowout Medical is a healthcare-focused company that specializes in providing a range of medical supplies and products. The company aims to cater to individuals and organizations in need of reliable medical equipment, personal protective gear, and other essential healthcare items. Blowout Medical serves a diverse customer base, including healthcare professionals, hospitals, clinics, and home care providers, ensuring they have access to high-quality medical solutions. Through its user-friendly online platform, www.blowoutmedical.com, the company offers a comprehensive selection of products designed to meet the varying needs of its clients. With a commitment to quality and customer satisfaction, Blowout Medical strives to be a trusted source for medical supplies, enhancing the efficiency and effectiveness of healthcare delivery.
Blowout Medical receives a significant amount of negative feedback, with many customers expressing frustration over order fulfillment and customer service. While some reviewers appreciate the quick shipping and accurate orders, noting positive experiences with specific products like gel packs and ostomy bags, these instances are overshadowed by complaints about unfulfilled orders and poor communication.
Numerous consumers report that their items were either not shipped or incorrect, leading to dissatisfaction and a lack of support when trying to resolve issues. The company is criticized for not stocking items and failing to respond to inquiries, with many stating they would not recommend Blowout Medical. Overall, the sentiment is predominantly negative, reflecting a troubling trend in service reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.9 | 109 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 1.0 | 1 |
| Jul 24 | 5.0 | 1 |
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 1.0 | 3 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 109 most recent reviews.
“This is the first time I ordered from Blowout Medical”
“I ordered a wheelchair”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Medical Equipment.
| Company | Overall | Legit | Delivery | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.9 out of 5 (poor) | 100 out of 100 | 2.1 out of 5 (poor) | 1.9 out of 5 (poor) | 2.1 out of 5 (poor) | — | 109 |
| 4.6 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 51 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | 2.6 out of 5 (poor) | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | — | 4.6 out of 5 (good) | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: Blowout Medical is #4 of 5 on overall rating in this group. On quality, PRO Test scores higher (5.0 vs 1.9).
109 reviews of Blowout Medical. Filter by what matters to you.
Over a year ago
Ordered ostomy leg bags, recieved my order to fing the included 18" tubing hadn't been included. Contacted support and was quickly sent a replacement order that included tubes. Would recomend this com... See more
Over a year ago
I ordered a wheelchair. A week later they could not tell me if it had shipped yet, because they do not STOCK ANYTHING. They have no idea what customer service is. They never return phone calls, after... See more
This is the first time I ordered from Blowout Medical. The following day after my order, I had a tracking number and the next day it was delivered by UPS. Exactly what I ordered, easy breezy. Quick shipping, like immediate. Great price. The whole process could not have been easier.
Ordered ostomy leg bags, recieved my order to fing the included 18" tubing hadn't been included. Contacted support and was quickly sent a replacement order that included tubes. Would recomend this company based on my experience. Support was very helpfull and addressed the problem quickly.
I ordered a wheelchair. A week later they could not tell me if it had shipped yet, because they do not STOCK ANYTHING. They have no idea what customer service is. They never return phone calls, after telling me they would call me back when they figured out what happened with my order. Weeks later, still nothing. HORRIBLE COMMUNICATION. Bad business practices. Rotten company.
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I have ordered Accurate gel packs from Blowout Medical for years because they have the best quality reusable gel ice packs that actually become solid. When you have physical trauma or chronic joint, or systemic inflammation, you want a reusable gel pack that solidifies at 100%. Out of the seven different brands we've tried, the accurate gel packs are the only ones that become solid, so they last five times longer than any of the other brands. It's because of their patented gel recipe. We won't buy any other brand because they don’t ever become solid, so they don't stay cold for more than 15 minutes. The accurate gel packs become 100% solid so they stay frozen for a few hours and longer. They're very well made and double sealed so they don’t leak, and you can reuse them for years. Great quality, a long product life, at a good price, plus free shipping. Thank you Blowout Medical for perfect logo placement and a 🌟 🌟 🌟 🌟 🌟 positive 😁experience!
Paid for expedited shipping, $55, but the shipment won't make the 1-2 business days as promised. For a medical device supplier, I would think it would be important to make sure medical supplies are delivered as expected. Waiting for reimbursement.
As some stated in another Review.."Should Be ZERO Stars" I had ordered catheters from them back in Sept 2024, they were a reasonable price for the time. The other sites were quite a bit more money. And I was satisfied with what I got. I did set up with the subscription monthly but change it to no subscription a few days later for financial reasons. BUT....just recently I was charge and sent a sent the same order in Nov 2024. I don't have the finances to except this order. And I also found another company to get the catheters from in which insurance pays a big portion. I called for a return, was told it would be 3-5 days (business) for the request to be processed. Then an email with info. After looking at the return policy that means I have to pay shipping back to them. After they receive the package back, 5-7 days for processing....then I might get some money back. TOTAL BULLSHIT COMPANY!! SCAN COMPANY!! WARNING Read all of their website and know what you are getting yourself into.....
Have tried to send back blood pressure monitor for replacement for medium cuff. Hung up on phone 3 times, spoke to “place an Order” and assured I’d hear via email how to exchange. No email response. Called again and again had to leave message. Also wish had read reviews!! Horrible service. I’m doing this for housebound not for me!
This company is absolutely the worst medical supply company on the planet. I have used them for years just for my son’s catheters. So I ordered some feeding bags for his G tube. Well I received the bags and completely different from the picture. They would not take them back unless I paid shipping and restocking fee. Don’t use them!!!!
If I could give a zero rating I would this company is beyond awful. I ordered a toilet seat on April 7, 2024. I received oxygen sensors two weeks later. I emailed I called them. They said they would send me the correct product after I paid for it with my Visa they sent me the same thing again oxygen sensors a week later, I called again and asked when I will get the toilet seat. I wanted to talk to a supervisor no supervisor available. Didn’t even tell me if the toilet seat was in stock when I would get it they sent me a return label because they want the toilet seat returned , I never received it. This is the craziest I’ve dealt with. I would stay away from them totally.
Wow!!! I wish I had read the reviews before ordering from This company. I ordered a shower seat and they sent me something with a totally different order number and item!! I sent an email and after reading the reviews I know I probably won’t get a response. Lesson learned!! I will always read reviews before ordering from an unknown company. Angry consumer!!😡 Robin Lowery
0 stars. They don’t deliver what is ordered. They don’t respond. Stay away
Fraudulent company. Thieves. Stold about $110.00 worth products. Said they shipped ordered more than 2 weeks ago. About 6 to 7 calls & Emails made. Stated they were working on reshipment of needed products. However, 2 + weeks later, they lied. They said someone had signed for them. Business is closed Sunday & Mondays. If they actually shipped there would be proof with tracking. Asked for refund. Said they would look into it. But never gave refund or responded to email. Frustrated more than 3 hours waiting on phone will Truist Fraud department to complain of Fraud and charge back. We will get our money back. Save yourselves from frustration and heartache. Avoid this scamming bin of thieves company. You work to hard to reward them of their lying scamming crimes. Will never Bless them again.
Well, that was disappointing. 👎👎👎 First, on Feb 16th I ordered one model of blanket support from Blowout Medical. Then on Feb 27th, after getting my money, they told me that product wasn’t available. They did not refund my money automatically and I had to request that they return my funds. They suggested an alternative, which I purchased. That alternative does not work with our beds, but they will not accept a return because I opened the bags and assembled the product to see if they would work.
I was looking for a good deal on a piece of equipment and that led me to Blowoutmedical.com. I did see many bad reviews, however, with paypal in my corner; I rolled the dice. Here is what happened: I got an email right away acknowledging my order. Two days later, I received notice that my order was shipping. Two days later, I received a box with my equipment. In the box was my item, bubble wrap and a packing slip that had initials of the one who picked the item, the one who confirmed it and the one who packed it. It was honestly a really good transaction. One thing to note. I got really worried when the supplied link kept taking me to an error page. But, when I copied the tracking info and ran on the Fedex website it did work.
I previously left a review that was a 2 star. I did get my supplies, in multiple shipments...but every item came. I have since reordered three times and it all arrived promptly. Sometimes the boxes may be a little crushed but the product is never damaged. That is all that I care about anyway! I will continue to reorder!!!
I wish I had read the reviews as well!!! I spent over a thousand dollars on medical supplies and it said shipped 4 days ago and that it take 24 hrs for the the tracking information to populate. When I click on the tracking number it says error. If my supplies are not going to come then I need to order from another company.
Blowout medical represents the worst of the worst. If I had read the reviews first I wouldn't have ordered, but I will share my experience to reinforce the facts. Like the other reviewers, I placed an order from them and received something completely different. I made repeated attempts to contact them without response, but after about a week I included the threat of contacting my credit card and got a response after only 10 minutes. They told me the item I order had been discontinued and they had sent a substitute. I knew I had ordered a discontinued item - their website said they had stock and the price was competitive. The substitute was not comparable, was half the value, and they refused (by silence) to take the items back. After another week I had to make a chargeback claim with the cc company and only then did I receive a coherent email willing to accept a return. Another reviewer stated that they were Allegro Medical, but I think they just use them for fullfillment. The company is registered in Wyoming to hide ownership, they use customer call services from India, and they are essentially just order skimmers, with no clue about the items they sell. I ordered from them over 3 months ago, but they are still showing the items in stock which confirms that this is their business model - to sell items knowing that many will be fulfilled and to make returns as difficult as possible on the others so that many people will just give up on a refund or resolution. These are the bottom feeders of the internet!
We had a horrible experience. We ordered something that was in stock. The next day we were told it was on back order. When it finally arrived it was not what we ordered. We were told what we ordered was not even made by the company. We would be able to return it and get our money back. The box it was delivered in was so badly damaged Fed Ex would not except it for return. We had to have a new box shipped which took 10 days. It sat on our porch for pickup for 6 days. We finally took it to the Fed Ex pickup. It was at the company the next morning but 3 days later still did not have our money returned. I had to call to ask when it would be returned. I asked to speak with a supervisor and was put on hold for 5 minutes then got discounted. I called again asking for a supervisor and was disconnected a second time. We did get our money back the next day.
Blowout Medical is a healthcare-focused company that specializes in providing a range of medical supplies and products. The company aims to cater to individuals and organizations in need of reliable medical equipment, personal protective gear, and other essential healthcare items. Blowout Medical serves a diverse customer base, including healthcare professionals, hospitals, clinics, and home care providers, ensuring they have access to high-quality medical solutions. Through its user-friendly online platform, www.blowoutmedical.com, the company offers a comprehensive selection of products designed to meet the varying needs of its clients. With a commitment to quality and customer satisfaction, Blowout Medical strives to be a trusted source for medical supplies, enhancing the efficiency and effectiveness of healthcare delivery.
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