First class service.
First class service. Excellent communication and both delivery staff were very friendly and helpful
4.5
Great
999 reviews
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Review summary
BJS Home Delivery receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Great experience and a pain-free…
Great experience and a pain-free delivery. I had good notice of when they would arrive, and they delivered everything with care.
Every item delivered as promised.The…
Every item delivered as promised.The sofa bed seating was not as large as I thought but overall great furniture and beds.I had a great 2 man team, deliver 9 large items They done the job professionally with a smile on there faces.Stay happy chaps
Should have been a 2 man delivery to room of choice, but 1 man didn't bother getting out
2 man delivery to room of choice. Only one man got out of the van, the other stayed in it. When told it was a 2 man delivery, he said no and wanted help carrying items in. Very disappointed
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.bjshomedelivery.com
All reviews
999 total • Write a review
Showing 41 - 50 of 995 reviews
GM
Fantastic on time
Fantastic on time, polite wonderful job.
Date of experience: July 12, 2025
LD
All OK but to start with no tracking…
All OK but to start with no tracking information at all had to contact seller to chase
Date of experience: July 12, 2025
CC
This company uses outside call centres…
This company uses outside call centres that do not comply with the retailer’s strict instructions. I requested a call 30 min before they leave to come do my delivery. They called me upon arrival and then would not wait. Ring camera evidence showed them arrive and leave within 2min. The result: customer care agent from outside the UK, doesn’t speak proper English and has no regard for instructions given. Delivery drivers are overloaded and overall service is just POOR!!! I will now cancel my order and leave the other company a poor review due to their lack of service!
Date of experience: July 12, 2025
CN
Good experience
Called before, went to slightly the wrong place but we are hard to find, delivered all good on the hottest day!
Date of experience: July 12, 2025
MK
Great service.
Absolutely brilliant service from start to finish, my order arrived earlier than first stated and this was communicated to me at every step of the way, very well packed and in perfect condition.
Date of experience: July 12, 2025
JG
Great Communication
We received a 3 hr delivery slot but we received a call earlier in the day eith expected time of arrival and we were pleasantly surprised that our delivery was actually received earlier in the day. Very polite delivery men. Highly recommend.
Date of experience: July 12, 2025
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