Review summary

BJS Home Delivery receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

A
First class service.

First class service. Excellent communication and both delivery staff were very friendly and helpful

Great experience and a pain-free…

Great experience and a pain-free delivery. I had good notice of when they would arrive, and they delivered everything with care.

Every item delivered as promised.The…

Every item delivered as promised.The sofa bed seating was not as large as I thought but overall great furniture and beds.I had a great 2 man team, deliver 9 large items They done the job professionally with a smile on there faces.Stay happy chaps

Should have been a 2 man delivery to room of choice, but 1 man didn't bother getting out

2 man delivery to room of choice. Only one man got out of the van, the other stayed in it. When told it was a 2 man delivery, he said no and wanted help carrying items in. Very disappointed

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

999 total β€’ Write a review

Showing 31 - 40 of 995 reviews
c
5 out of 5 stars

By far the best delivery service

The delivery experience was fantastic with great communication from purchase to arrival. Purchased on a Tuesday evening and it was delivered early the next Saturday afternoon. A 3 hour delivery time slot was provided the previous day and a phone call when the driver was 45 minutes away. Easily the best delivery/courier service I've ever experienced.

Date of experience: July 12, 2025

J
5 out of 5 stars

The furniture arrived in the time I was…

The furniture arrived in the time I was allocated

Date of experience: July 12, 2025

JM
5 out of 5 stars

On time and very professional

On time and very professional. Thank you. Bernard AGER

Date of experience: July 12, 2025

SC
1 out of 5 stars

Shocking company who are not truthful…

Shocking company who are not truthful or efficient. Ask for instructions to be relayed in writing and then ignore them. Shocking

Date of experience: July 12, 2025

SM
5 out of 5 stars

Two lovely young lads took the…

Two lovely young lads took the furniture to the room, took all the wrapping away. Took 10 minutes. Great service.

Date of experience: July 12, 2025

K
5 out of 5 stars

Working conditions for the drivers

The delivery guys were fantastic, but what upset me is that BJS have turned off the air con in their van to save on fuel! This is outrageous when it is above 30 and they had already driven 2 hours to me to start their deliveries. If it was an office, there would be a required temperature to ensure safe working conditions - surely this must also apply to delivery trucks?! I find it absolutely shocking and I hope this feedback gets taken onboard and that things change, quickly.

Date of experience: July 12, 2025

A
5 out of 5 stars

Good service

Good service, send me text reminders and 3 hour window prior to delivery as well as called me an hour before they arrived.

Date of experience: July 12, 2025

RS
5 out of 5 stars

Recommended polite and professional

Delivery guys were helpful and respectful. It was the hottest day of the year and they had been on the road since 4am, my delivery was at 2pm and they were still friendly and polite Thanks

Date of experience: July 12, 2025

CH
5 out of 5 stars

Absolutely brilliant delivery service

Absolutely brilliant delivery service, on time, polite and efficient. Thank you.

Date of experience: July 12, 2025

A
5 out of 5 stars

Great delivery service

Delivered on time and with all items intact and accounted for. Very helpful delivery men.

Date of experience: July 12, 2025

Previous1β€’β€’β€’345β€’β€’β€’100Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.